StarPointe Realty Management

• Admin@StarPointeRealty.com
• Anthony@StarPointeRealtyCTX.com

W Linz

I’ve had a fantastic experience with StarPointe Realty Management! From day one, their team has been professional, responsive, and genuinely helpful. Any maintenance issues have been handled quickly, and they’re always great about communication—which is something I really appreciate as a tenant. They made the move-in process smooth and stress-free, and it’s clear they really care about keeping their properties in good shape. I’ve worked with other property management companies in the past, but StarPointe definitely stands out for their reliability and great customer service. Highly recommend them if you’re looking for a place to rent or someone to manage your property!

Jalie Galvan

Wish I had read these reviews sooner. I saw a review that stated they will ask for all personal information and then deny you, this is absolutely true. I submitted everything that was requested on the initial application(4 stubs, Id and ssn) Then they asked for a w2 which I provided, then they asked for a full tax return, which I provided, then they asked me to come in person to supply the same documents that I sent in to be granted access to tour the property! The documents were validated through their link and I was given a code however when it came time for approval they didn’t accept them. It screams scam and possible discrimination. Bottom line is I feel like they are collecting peoples information to use for illicit reasons.

Tiffani Watson

I give this company a 3 star rating because although the staff is amazing, the process of getting a home is a bit stressful. The listing prices are one thing but their are hidden fees that you don't really find out about until later. I've traveled a lot due to the military and I've never experienced this. For example: I paid an initial $55 application fee. And I know I have nothing negative on my background and my credit score is not below 600, however, I was still informed "due to what was found on your credit check I have to pay an additional $1000 for an application". (But I thought I already paid for the application.) It just seems like someone was trying to find a way to get me to pay first months rent and a deposit without actually saying that. Outside of these fee's, the communication was initially iffy. But once I got approved and paid the extra fee, they realized I was serious and communication with StarPointe Realty became better. Ultimately, it's a great company to buy or rent from but just make sure to ask questions for clarification.

Shelby Petty

I love the house I’m in but by far the worst management company. Everything is handled through third party; from the application process to everything. Very unorganized my date for signing was changed twice when I told them something about that I asked if I was going to run into more problems like the house not being clean they told me no it was professionally cleaned in October that WAS NOT the case. I had to rush to find a last minute cleaner because I already had movers scheduled and got there and saw the house was dirty. I showed them pictures of the house being dirty, sent my receipt for cleaners (which didn’t even have time to do full job because the movers arrived) and never got a reimbursement. When I viewed the property I was told the double fence in the back would be taken down and it would just be the normal fence back there of course that did not happen either. Very very very disappointed and would never rent through them again. So glad the house is worth the headache.