Sunset Pacific Transportation

Hauled a load for them with 6 stops to Chicago...... Took them 9 hours to load..... Got to the 1st stop an the cargo had shifted due to strap issue........they tried to blame the driver for not securing the load, refused to pay layover, rework fee, ect.......also, they deducted $45 from the rate sheet for "gap insurance".......they left the office for the day two days in a row at noon to avoid conversations about layover charges......Beware UPDATE.....they short paid the load and owe me $1815.......will be taking this one to court. UPDATE 10-29-24........To the owner who just posted a response.......I still have not been paid the $1815 that was contractually obligated or the $200 for the layover.......If you would like to settle on what is owed, I would be willing to delete this post.

The worst experience ever from a trucking company, NO Stars. Although the freight was picked up on time and then sent to their Chino warehouse it was never sent out, we have been given excuse after excuse about why. First they were waiting for more freight to consolidate the truck, then twice they said they had drivers call in "sick". What was supposed to be a four day transit time at 12 days elapsed time and no hope of being delivered anytime soon, we had to rescue the material spending more than $500 extra ($3600.00) with another carrier to get it to the destination even though it was still late, they almost cancelled the order. 15 days after their initial pickup.

All in all service/dispatch work well. Invoiced amount same as rate quote. Deadline was breached slightly (Next AM) though given ample time (12 days) to get there prior to deadline. As a first time cust will use again but not for time sensitive freight. They will always wait to fill, vs deadlines. Nature of LTL-PTL. LA-Miami Lane. Good rate. Worthy of add'l loads.