Super E Bikes Barrie

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Douggy Funkky

Great customer service, Great pricing for delivery options and for services. Only issue i did have was lateness on picking up the scooter. Totally understand with traffic and such Nonetheles, highly recommended for your scooter needs and repairs

lincoln malcolm

I purchased a brand new e-bike from Super E-Bikes Barrie and within the first week it developed major issues: the range display showed only half the advertised distance at full charge, and the front wheel made a loud “whoop” noise from the brakes/rotor area. When I contacted the company, instead of honoring the warranty, they dragged the process out with repeated requests for unnecessary videos and even suggested I ride the defective bike and have someone film me — which is unsafe. They also told me I would need to pay for pickup and repairs, even though the bike is under warranty and Ontario’s Consumer Protection Act makes clear that warranty repairs must be free. Out of frustration, I contacted the Better Business Bureau and Consumer Protection Ontario. Both confirmed my rights, but Super E-Bikes has since refused to answer their calls. This company has shown zero accountability, and dealing with them has been extremely frustrating. A new bike should not fail within a week, and warranty service should not involve delays, excuses, or dodging regulators. I strongly caution anyone considering a purchase here.

theo

My partner and I first got our Emmo GT84 from Super E-bikes barrie in 2022, and it was an amazing experience buying from them. They made the entire process a breeze. We recently took Gemini (our E-bike) in for maintenance, and they took great care of her. The total cost was very affordable & the service was great. Will 100% be returning for all her future needs.

P Harv

I did some homework and felt that Super E-bikes was the best place for me to get the product I wanted. I was so happy with the Emmo Monta that ended up getting 2! Powerful, stylish, comfortable, easy to use..top notch. My partner and I, being in our experienced years, can now ride further afield, go up hills that we always had to go only down, and not have to worry if we have the stamina and strength to get back home well before the sun sets. Super E-bikes was very knowledgeable, patient and helpful to set us on the right path. Special thanks to Gray, who was an instrumental leader in getting us on the road to a great future with Super E-bikes and Emmo Montas!