TELUS
TELUS is a telecommunications service provider located in Edmonton, Alberta, offering a range of telecom solutions to meet your needs. We focus on delivering exceptional customer service and reliable connectivity.
Photos of TELUS
Services TELUS offers
Discover the wide range of services provided by TELUS:
- Mobile phone plans
- Internet services
- TV packages
- Home phone solutions
- Business telecom solutions
- Smart home products
- Device repairs and support
- Customer assistance
TELUS business numbers & email addresses
Not available.
Location & directions
Visit TELUS at our Edmonton location for personalized service and support. Find us easily using the directions provided on our website.
10020 102 Ave NW Unit C117, Edmonton, AB T5J 0V1, Canada
Service hours
| Sunday | 12–5 PM |
| Monday | 10 AM–6 PM |
| Tuesday | 10 AM–6 PM |
| Wednesday | 10 AM–6 PM |
| Thursday | 10 AM–6 PM |
| Friday | 10 AM–6 PM |
| Saturday | 10 AM–6 PM |
TELUS overview
TELUS is a leading telecommunications service provider located in Edmonton, Alberta. We are dedicated to delivering high-quality connectivity solutions to both individuals and businesses. Our services include mobile phone plans, internet, and more. We are committed to offering exceptional customer service, ensuring that you stay connected reliably. Our team is always ready to assist with your telecom needs and answer any questions you may have.
Send letters & parcels
To send letters and parcels to TELUS, you will need to use the postal mail service. Clearly address your package to TELUS at our Edmonton location to ensure it reaches the appropriate department. Please ensure that your letter or parcel includes all necessary details and documentation. This will help in processing your request promptly and accurately.
Send a resume or CV
Resumes or CVs can be sent to TELUS by postal mail. It is important to clearly label your envelope with 'HR Department' to direct it to the appropriate team. Ensure your resume is updated and includes all relevant information regarding your career objectives and experiences. This will aid in a thorough review of your application.
Business highlights
- Wide range of telecommunications services
- Exceptional customer service
- Reliable connectivity solutions
Accepted payment methods
Customer experiences
Customers often share how TELUS provides reliable telecommunications services with convenient solutions tailored to their needs. Many appreciate our dedicated customer support team, always ready to assist with any query or issue. We welcome you to share your experience with TELUS. Your feedback helps us improve our services and better serve you in the future.
CoachJRTelus City Centre Edmonton is a bit tucked away within the mall but has a clean and well-maintained appearance. However, the main issue with this location is the lack of customer service. When I visited, there was only one staff member present, and they didn’t acknowledge my presence at all—no greeting, no “I’ll be with you shortly,” just complete indifference. For a store meant to assist customers, this experience fell short. If you’re looking for good service, I’d recommend avoiding this location, as it offers the same look as any other Telus store but lacks the basic customer care you’d expect.
Brittany SteppkeDO NOT GET THEIR HOME SECURITY. We unfortunately signed on for a 5 year contract which ends next year thank god. I have been with telus mobility since 2006 and never had an issue. So I thought their home security would be reliable. It's a very unreliable system. The outdoor backyard camera never works. Always having connectivity issues. I gave up on it a year ago. It hasn't worked since April 2024. The doorbell camera also sucks. I will have people come to my door and it does not record the encounter. Makes no sense. Telus increased the sensitivity and it still does not record everything. Save yourself trouble and money and go with another company.
Jauvard GentlesThank you to the young samolian woman with the long balcony hair and pleasant smile / currently working ther. She had navigated my bill alongside with me, especially since my phone had been stolen. It was tough because I had touching photos of my younger brother who is no longer on this earth and she gave me some solutions while making me feel at ease knowing the future solutions to getting a new phone or options to my service. Customer service like this is greatly appreciate.
Chris PlesnerIt’s a trope at this point, as they are a Canadian telecom company…. Terrible customer service, unannounced bill changes, useless automated services, high prices and an app that give no options I don’t mean to sound real old, but anyone remember when customers were not considered a pain in the ass and good customer service was something companies were striving for? How is Canadian telecom not considered a monopoly or at least a collectively controlled oligarchy is beyond me
FAQs about TELUS
What services does TELUS offer?
TELUS offers mobile phone plans, internet services, TV packages, home phone solutions, and more.
Where is TELUS located in Edmonton?
TELUS is located at 10020 102 Ave NW Unit C117, Edmonton, AB T5J 0V1, Canada.
How can I pay my TELUS bill?
You can pay your TELUS bill using credit cards, debit cards, or online payments.
Does TELUS provide business solutions?
Yes, TELUS offers a variety of business telecom solutions to meet different needs.
How do I contact TELUS customer support?
You can contact TELUS customer support through our contact numbers and emails provided on the website.
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