The Brakeman Hotel

All hotel responses to reviews are the same and they do NOTHING to make it right despite what the response says. Will never use this chain hotel again. I don’t know if all locations are the same but I don’t care to find out. Needed two more towels, only got one because there were “towels in the room already”. Curtain was missing a couple of hooks so it was hanging off one side. The pool was disgusting looking. The tub slants down towards the drain and is very slippery. The fan in the bathroom doesn’t work, so it gets very steamy while taking a shower. No carpet on the floor which is okay, but it sounded sticky. People hanging out in their cars in the parking lot for hours. Saw a roach in the room in the morning. Paid for two nights, but after all this, wasn’t going to stay for the second night. If I could rate zero stars I would.

Room was awful. I was supposed to have a non-smoking room and room was absolutely covered in the smell of cigarettes. Towels and rags that were provided were dirty, there were spots and discoloration on the ones in the bathroom. The wash rags folded and put away at the sink also had spots and one of them had several HAIRS. Fridge smells like something died in it. I opened it to put away some leftovers and immediately had to close it because the smell of spoiled seafood filled the room. Microwave looks like someone set it on fire and would be a hazard to use the entire inside is gray and black as if it's been singed. If I hadn't booked the room for a discounted rate on a third party site I'd have demanded a refund and left. I'd rather sleep in my car than stay here if ever the decision came up again.

Don’t believe the online reviews that rate this 4.9 on google. They’re all fake. We requested a non smoking room, but it smelled like smoke. The towels were dirty. When we requested fresh ones we were told we would have to bring ours back to the front desk before they would give us fresh ones. There’s no toiletries, hair dryer, coffee maker, alarm clock, ironing board, or iron. The online reviews lead me to believe this would be a decent hotel to bring my family on a quick trip. It’s not. This is a just a gross little motel.