The Grand Spa

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A R

We have visited a lot of hotel spas over the years, the Grand Spa in the Grand American Hotel is one of the best we've ever stepped foot in from a merchandise perspective. The buyer here does a fabulous job. We walked out with a number of items and had an enjoyable overall experience!

J J

Pretty disappointing experience vs expectations. The indoor pool is just the hotel pool, not reserved for spa patrons so there were tons of loud kids running amuck. Not an ideal spa day. Instead I spent the day in the “relaxation room”, constantly interrupted asking if I was waiting for a service - after my service had been completed. The facilities are fine, but dated. Half of the 17 head shower was stuck on ice cold water & one side didn’t even turn on at all. The blow dryer & hot styling tools were functional but not high quality. Same for the shower products - fine but not high quality. For the price, I expected much better. I gave the team a heads up about my experience & didn’t even get an apology. + 1 star for the staff who did a great job at keeping the very busy area clean +1 star for the masseuse who did an excellent job customizing my massage for what I needed Do not recommend & won’t be back.

Abigail NeVille

I'm obsessed with The Grand's spa! My daughter had cbd infused massages. The next day I had a Diamond facial and eye contour. I recommend all of it. I love the products I purchased. Everything was perfection from the eucalyptus steam room, sauna, 360 showers. I'd give the services we had done over 5 stars if I could! Two days of relaxation at The Spa! Glorious! Decorated beautifully. The Spa is an excellent addition to Grand America! We always leave refreshed, have eaten well at Laurel, and love our stays here!

Mark Greer

Beautiful superior cuts, other services ... so my son & I go afterwards to go use the majestic outdoor pool. The spa has it's own 4 story elevatored Services, within the hotel with its own hot tub and indoor pool. The access is also easy access to the Grand Hotel's outdoor pool with good/excellent food and beverage table service, hot tub and even a baby pool... all at the most convenient temperatures....towels, covered areas. Waiting room & relaxing room has excellent engaging catering staff at the highest levels - tea and granola/raisins nice history/photography/ art/ books ... While I'm here, I'd also highly recommend while in SanDiego their 1970 Sister Hotel, The Westgate, also marvelous... AquaVia spa connected to their historic hotel.