The Romano Mortgage Group

Danielle of Prestige Mortgage Group was recommended to us by friends of ours, and to say that Danielle far exceeded our expectations would be an understatement. Danielle’s professionalism, expertise, and dedication to ensuring a smooth process made a significant impact on renewing our mortgage. From our initial consultation to the finalization of the mortgage (and renewal), Danielle demonstrated an in-depth knowledge of the market and provided clear, transparent information every step of the way. She was not only prompt in responding to our inquiries, but also took the time to thoroughly explain various mortgage options, ensuring we felt comfortable and confident in our decisions. Danielle’s attention to detail and commitment to securing the best possible terms for our mortgage truly set Prestige Mortgage Group apart. Her proactive approach and ability to navigate through any challenges that arose during the process showcased her experience and proficiency in the field. We highly recommend Danielle to anyone seeking a top-notch mortgage broker. The exceptional service of Prestige Mortgage Group, combined with Danielle’s friendly and approachable demeanor, made what could have been a daunting process remarkably stress free. If you're in need of a dedicated and knowledgeable mortgage broker, Danielle is the very best! 5 stars without a doubt!

I recently had the unfortunate experience of dealing with Prestige Mortgage Group and I must say it was a complete nightmare from start to finish. Mallory and Danielle were the worst communicators, incompetent and unprofessional. Their customer service was abysmal. It was like pulling teeth trying to get a response from anyone at Prestige Mortgage Group. Phone calls and emails were ignored, and when I did manage to get through to someone, they seemed completely disinterested in helping. The communication was not only lacking but also misleading. I was given promises and assurances that were never fulfilled. Deadlines were constantly pushed back without any explanation or apology. The lack of transparency was astounding. I had no idea what was happening with my loan most of the time, and the information I did receive was vague at best. They wanted to keep me in the dark about the complications and challenges they were facing since both Danielle and Mallory have no idea what they are doing. If they had all the time in the world they still won’t be able to do their jobs correctly. I was able to get a mortgage approved independently in two days and they had over a month. In the end, I cannot in good conscience recommend Prestige Mortgage Group to anyone. Save yourself the headache and frustration by choosing a more reputable mortgage provider.

I dealt with Danielle when refinancing my mortgage and she went above and beyond. I could not have had a better experience. Danielle was always responsive anytime I needed her any time of the day and she was amazing at handling any questions or concerns I had. I know she worked hard to get me the best deal and I could not appreciate her more for that! I would recommend Danielle and Prestige Mortgage Group to anyone I know looking to get a mortgage or refinance.