The Sanctuary at Kiawah Island Golf Resort

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janicen194

It would have been a 5 , except it rained and poured all 6 days we were there. The Scantuary is totally a 5! Everything about all their amenities, restaurants, food, and service is top-notch! |Unfortunately, 4924 Park Lake Drive the Villa managed by the Scantuary properties was the worst place. As soon as we opened the door, the smell of mold and mildew hit our noses strongly - it was terrible. The furniture is all stained and worn, and there were candy wrappers behind the end table that showed us housekeeping doesn't do a thorough cleaning between guests. The refrigerator has rust dripping down the front door on the ice/water dispenser. The towel bars in the master bathroom and the toilet paper holder are in great need of repair. They are lose and kept falling down. There is black mold in the shower and on the shower door. The master bed is very uncomfortable, as are the pillows. For $300/a night, we expected a well cared for Villa.|Whoever owns this Villa should be embarrassed. The TV remote in the living room was so sticky. I wonder if it has ever been cleaned. The lights in the kitchen act like they are shorting out.|The place is the worst. Don't stay there ever!!!

Curiosity55931867298

My husband and I stayed at 9 Beach Townhouse for nine days. Although the location of the property was beautiful, the carpeting in the bedrooms was covered with pet urine stains! The smell was so bad, we had to switch bedrooms in the middle of the night because the room smelled so badly of urine. I'm talking massive urine sports on all carpeting throughout the house. We did not even attempt to walk barefoot throughout the house. While we have stayed at pet-friendly locations (we have a small 15 pound well-trained dog), I have never experienced the level of grossness like I did in 9 Beach Townhouse. It was unbearable, and I was so glad to come home. We also saw roaches and came home and washed everything in our suitcases, even the clothes we didn't wear because of the urine smell throughout the house and the roaches. Super disappointed. I know my husband paid quite a bit of money for us to stay there, and honestly, it was so dirty I couldn't wait to leave. Sad, because the island itself is so beautiful. Live and learn. Michael and Dawn Presson Trip date: 10-17-25 through 10/26/25.

tennesseehiker2018

We stayed in a "Premier Villa" at Kiawah Idland Golf Resort from Sept 7-14, 2025. The villa was in the Shipwatch area/building. Before leaving on our trip we were assured that if our villa did not have a Keurug coffee maker that one would be brought to use. It took 4 days of our 7 day stay to finally get the coffee maker. It wouldn't have been a big deal if we had not brought coffee pods for a Keurig since we were assured we would have one. The chairs on our balcony were unusable with the seats and frames broke (photos attached) so you had to stand while on the balcony. The living room furniture was disgustingly dirty with sand and dirt ground into the fabric. The faucet in the tub was not functioning properly and took a lot of manipulating to get the water on, temp adjusted and water back off. Finally the day before we checked out the faucet would not turn off. Maintenance did come and replace the internals of the valve but this type of thing is not what you expect for an almost $700 a night villa.

Storyteller819498

Mediocre at best! I was really looking forward to staying at Kiawah Resort but have left feeling so so disappointed. When we arrived we had to wait for our “Villa” to be ready. The description of it being a villa is a stretch, it was so dated and in need of repair. It wasn’t very clean, so much so my son wouldn’t use his shower! The only saving grace was the view. It was very disappointing considering the astronomical cost of staying there. |Also, we could not get a booking for dinner that evening in any of the restaurants and had to get carry out which again was unbelievably expensive. Breakfast at the Jasmine Porch at the Sanctuary was unfriendly and on our last day was busy and we were basically told to go away. |The only good eating experience was the Players Club where they were welcoming. Would never stay there again or recommend. Totally overpriced for the experience.