The Spa at Zermatt

What an amazing experience! The staff was so welcoming and great at what they do! I would definitely recommend for a wonderful day of relaxation!

Don’t go to spa there! Very dirty! Super rude! They would charge you full money and doesn’t do anything!

Honestly, extremely unimpressed with our spa experience. Me and my husband decided to splurge and get pedicures while staying at the resort. They where well above the average price for a pedicure, and where expecting a nice relaxing spa experience. It ended up being everything but relaxing, and not worth our money. Everything was extremely unsanitary. One of our pedicurist even wiped their nose on the towel that was holding their tools, and did not change the towel out. The other pedicurist seemed to be very out of it which was due to her being on some medication. We knew she was on medication because they told us she was, not only did they tell us this, but for the entirety of our one hour visit to the spa they proceeded to tell us about this very personal procedure, and how they where preparing for it, (very unpleasant conversation). We both felt dirty once we where finished, and where both more than ready to get out of the spa area. To top all of this off we later saw on our bank records that the tip that we left with our card ended up being doubled. I decided to reach out to the management of the spa, and was told that they where out sick at the moment. so I left my name and contact information so I could resolve these issues with the spa management instead of going online and leaving a bad review. I never ended up hearing back from them.... So here we are now. Not worth the money.