Tilt Property Group

I highly recommend Tilt Property Group for all your rental management needs. I recently signed up with them to manage my rental property and I’m so thankful I did. Their customer service is outstanding, and they have a team of experts who handle different areas with professionalism and efficiency. Communication with the team is easy and seamless. I also had them renovate my property, and their contractor did an exceptional job in a very short timeframe — I couldn’t be happier with the results. I truly appreciate their knowledge of the rental market and the level of care they bring to property management.

I have been a tenant at Tilt Property residence in Grande Prairie, for four months, and unfortunately, my experience has been far from satisfactory due to ongoing maintenance issues that have not been fully resolved in a timely manner. One of the most significant concerns has been recurring flooding, which has not only caused damage to the living space but has also led to the presence of black mold. This poses a serious health risk to all residents in the home, yet proper remediation has not been conducted to fully address the issue. Despite multiple maintenance requests, only temporary or partial fixes have been provided, leaving the problems to persist. Additionally, both priority repairs and secondary maintenance concerns have been handled inefficiently, often taking excessive time to be addressed or remaining unresolved altogether. As a result, I have had to live in a state of disarray, losing access to essential areas of my home. In some instances, I have even had to seek alternative accommodations while still being required to pay full rent. A rental property should provide a safe, habitable, and well-maintained living environment. Unfortunately, that has not been my experience here. Until management takes these issues seriously and commits to resolving them properly, I cannot recommend this property to future tenants. **edit in response to reply about our supposed act of God. After talking to the neighbour in the unit next to us this unit struggles with keeping tenants and has an issue with flooding. Not one, but multiple maintenance guys have informed us that this has happened prior, for similar reasons. as well as some of the other recurring maintenance. And it’s noted that the most recent flood entry point has botched prior repairs pointing to the fact that it was previously aware of by management. Being open, honest and transparent is a true act of God and only builds strong foundations of trust between both parties.

The process with TIlt has been easy, seamless and the team has been very professional. As a new landlord in Alberta they have guided my family through this new experience and have been receptive to questions or doubts we have encountered. I highly recommend them.