U-Haul Moving & Storage at North Military Hwy

U-Haul Moving & Storage at North Military Hwy

Truck rental agency 3.50 7448 N Military Hwy, Norfolk, VA 23518, United States

Photos of U-Haul Moving & Storage at North Military Hwy

U-Haul Moving & Storage at North Military Hwy
U-Haul Moving & Storage at North Military Hwy

U-Haul Moving & Storage at North Military Hwy business numbers & email addresses

Email addresses

Not available.

Phone number
+17575831862

Location & directions

7448 N Military Hwy, Norfolk, VA 23518, United States

Service hours

Thursday7 AM–7 PM
Friday7 AM–8 PM
Saturday7 AM–7 PM
Sunday9 AM–5 PM
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM

Customer experiences

Paul McAndrewsPaul McAndrews

Unfortunately, we did not realize we needed to pick up our rental by 10am or it would be cancelled. We scheduled it from 0900-2100 so we had plenty of time to pick it up and drop it off. The staff were very friendly and helpful with setting up a new rental. The only problem I would say is the steering wheel is 90 degrees off when driving straight. Thank you for a smooth rental!!

Michael UlrichMichael Ulrich

I was refused service to get my propane tanks filled after waiting in line for 30 minutes becuase the employee felt he was too busy. There were only 2 people in line behind me, and the guy had no more trucks available (as he told the customer in front of me). I was a customer, that waited patiently in line for my turn. Why offer propane service if such customers are not important enough to help? Needless to say, I will not be going back. I would rather pay the higher price for blue rhino tanks than to support this business

Joenathan BarnesJoenathan Barnes

My only concern is not with staff but with U-haul as a company. Everything I read concerning my rental said either .49 or .69 a mile. But because my rental was shorter than anticipated I was charged .89 a mile. It's things like this that make people cynical about big companies. I plan to contact whatever government agencies that are responsible for oversight of vehicle rental companies and ask them to look at this. To arbitrarily charge more to make a certain amount of money on a rental is a deceptive practice and should be exposed.

Danielle PowellDanielle Powell

Extremely poor customer service. I own a food trailer and I came to get my propane take filled to continue to work. The guy with the long braided or locked beard has a very nasty attitude when I asked how to pay for the propane and where to go. I had to tell him not to speak to me in the rude manor that he did and after that he continued to detail a vacant U-Haul truck as I stood waiting for assistance. He never acknowledged me again and once he was done cleaning he U-Haul he parked it and went inside. I went inside to ask for assistance but decided that it’s best I don’t do business with this location and left! Will not come back and I will be using my platform to deter friends, family, and business associates from supporting this location.

U-Haul Moving & Storage at North Military Hwy is a truck rental agency.

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