Umbrella Hotel Brooklyn

I recently stayed at Pod Brooklyn Hotel and had a great experience. One thing that really stood out was how helpful and friendly the staff were throughout my stay. Everyone I interacted with was welcoming, always smiling, and ready to assist with anything I needed, which made the whole visit much more enjoyable. I also want to mention the housekeeping team. The room was always very clean and well-maintained, and everything was organized nicely each day. It’s clear that they pay attention to detail and take pride in their work. Overall, I had a very comfortable stay and would definitely recommend this hotel to anyone visiting Brooklyn.

Positive: Shared workspace is terrific. Rooms are small, clean, and functional - no waste. Great location - short walk to the subway to take you quickly to Manhattan, a grocery store next door, and plenty of food/drink choices just steps away. Negative: ""

I can't recommend this hotel. Rooms are so small. The service was hot and cold. When I checked in - great. When I checked out, not a "how was your stay?" or "thanks" was spoken. The facility fee is deceptive and provides no value other than to boost the cost of the room as you check in. I've read other reviews and heard the defense of the hotel. There are enough complaints that it must not be as obvious as you believe. It's not transparent and even at check in it wasn't explained until I pushed asked what it was for. The answer was Mumbai jumbo discounts at local restaurants.