Unsworth (UK) Limited

I'm not one to write bad reviews but this has been the worst experience I have dealt with a company. I paid for delivery twice, the first time they did not let us know that they wouldn't be able to use their tail lift to unload the parcels (not even sure if we should be doing this ourselves because of insurance). The second time they didn't actually come yet have asked us to pay for a 3rd time. Still waiting on a resolution but will be taking this company to court if they don't deliver the 2nd delivery that I've paid for.

Completely Rip off. staff does not know much about the shipping and customs. very rude , thief , untrustworthy. used them twice. in first time, the dealing was complete rip off with rude staff , no knowledge. then they called after a year to apologise for last dealing and assured for best n improved services with new management and staff. i did mistake given them another chance but again the experience was terrible. when container arrives they start there game to rip you off. they ask detention , storage etc because they can not deliver the goods within free port storage time for 5 days. due to there inability to deliver the container they put all all charges on you. they further ask you to pay duty and vat in there account instead to paying directly to Hmrc by customer. and once money is transferred in there account, then they say due to some reason they cant make payment to Hmrc so now you pay directly and promise us to refund the full money but after few months chase and hard struggle we can get success to get half the refund. and for other half we leave the money or go to legal action against them option to recover. DO NOT USE THIS COMPANY AT ALL PLEASE AND SAVE LOT OF YOUR ENERGY , MONEY AND TIME.

If you are thinking of an agent don’t use this company they are all about repping you off The service is very poor the attitude is rubbish They are unprofessional they don’t response to emails They made my goods go into demurrage they don’t care about their client all they are after is their pocket I have been shipping from china for The past 10year using this company for the first time has given me the worst experience They promised me heaven on earth they let me down and they just could never be bother They are scam don’t even try contacting them Up to the delivery date they were still asking me for money after paying over £20000 I put my foot down because they claim they made a mistake They even stole my goods very unprofessional This is the worst shipping company I have ever dealt with All the staffs are unprofessional they always claim custom is holding your goods all just to collect more money from you . They are scammers please don’t think of using them