UofL Dental Associates - Dental Faculty Practice

Madeline, front desk receptionist, at UofL associates is incredibly hostile. She will rush you, persistently interrupt you and give attitude when explaining costs(assuming as if you can’t afford it). When you respectfully confront her awful customer service, she’ll smile as if she’s been anticipating the reaction from the moment you walked in. Everyone else in the lobby were also confused with why she was speaking to me this way. The rest of the staff was very nice. I work in customer service daily and serve several hundreds of people a day and the way she spoke to me was completely uncalled for and very unprofessional. May I suggest retirement or being transferred to a different position(away from public interaction). This tends to be the behavior of employees when it’s about that time.

Switched to this dentist office back in June and my experience was great! I saw Dr. Washington who is wonderful and very knowledgeable in her field. The dental assistant was nice as well. I got my cleaning done July 15th, and the hygienist was awesome! I’m currently 7 months pregnant and she provided much needed tips for my prenatal gingivitis. Not to mention I love that they validate parking.

Went in for a triple wisdom tooth extraction surgery and was in and out in just a few minutes. Dr. Flint and his team operated very smoothly and were very patient and cordial during my visit. When I suddenly wasn't feeling well a couple minutes after the procedure, they wasted no time getting me back into a room to ensure I was okay before being discharged. Once I was discharged, all the necessary post-op medications were all ready to go at my local pharmacy without any delays or complications.