voco Dubai, an IHG Hotel

Totally loved staying here, facilities were lovely and staff exceptional. Big shout out to Ramsey who went above and beyond to make sure I had a great stay and my room was well kept and lovely all the time. Great lad!

Faisal from breakfast service extends excellent hospitality with warm smile and sincere human touch, a surprisingly rare commodity in this 5 star hotel. Also went to the Spa for a massage which was excellent relaxation only to revert to nothing when I later opted for the facial, which was done on the same type of massage bed (but without pillow, and head sinking through the face-down massage position hole) to allow facial done. Albeit my tolerance maxed, the 75 minutes facial was so unbearable for my back, that I kept asking how much longer for the session to be over. Not worth a cent paid. Hotel should not provide services when not able to provide the proper facilities for a proper facial session - as understood from the facial lady, the unadjustable massage bed with a hole for face down massage is the only bed provided for facial too. Shame!

Mövenpick Jumeirah Village Triangle impressed me with its excellent facilities and the overall quality of service. The hotel offers a comfortable and welcoming environment, making every guest feel at home. I would also like to express my gratitude to Ms. Ola Olayiwola, who went above and beyond to assist me with a special request. Her professionalism, attentiveness, and kind demeanor made a lasting impression. It's rare to find such dedication and care, and I feel compelled to highlight her exceptional service. This level of attention to detail truly elevates the guest experience and reflects the high standards of Mövenpick hotels. I highly recommend this hotel and look forward to returning in the future.