West Coast Animal Veterinary Emergency Specialty (WAVES) Hospital

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Sigrid Pertschi

I have 3 high maintenance dogs and have been to WAVES now at least 6 or 7 times in the last 1.5 years. Some visits emerg and some not but I have always had a 5 star experience with everyone i have dealt with from the first face i saw who greeted me after walking into the hospital to the Veterinarian who attended to us and everyone else inbetween! My last experience was with my Pug mix Stella, a rescue from Mexico who needed to have surgery on her knee to repair a severe luxating patella. I was very fortunate to have Dr. Koji Aoki perform the surgery. Not only is he an outstanding surgeon he was also amazing with me and my Stella. 2 weeks after her surgery we went back for a quick appt with Dr. Aoki as he wanted to see how she was progressing and also gave me some pointers for rehabilitation. I was not charged for the visit.. We went back again after 6 weeks post surgery for xrays and Dr. Aoki reviewed the xrays that was taken immediately after her surgery and the one he had just taken to show her healing progress. Once again i was not charged for the xrays or his time to review them with me. He is such a down to earth and genuinely caring guy that really does care about his 4 legged patients. Having visited many Animal emergency hospitals over the years WAVES is one of my favorite so far. I love this place and highly recommend.

Adam Pahl

While we are so heartbroken that we had to say goodbye to our sweet Shelby - we could not be more grateful for the team at WAVES. From the start, our girl was so loved and cared for by all there, and they really did all they could to help identify what was going on and giving us all our options. They truly went above and beyond with their care, answering all our questions and keeping us updated at all times. If you have a pet that is going through a hard time, you will never regret going to WAVES.

derek womack

Took my 3 week old rescue puppy chunk in as he had aspirated, staff were awesome, understanding and compassionate. Although they are pricier than a regular vet they have the skills and expertise to save pets lives. They throughly explained the costs, and even sent him home wirh a personalized medicine bag. Thanks for helping chunk out and giving him a chance to grow up.

LoveShelties C

Making frequent visits to ER is never a good thing but staffs at Waves sure make everything feel better. They do follow their triage protocols very well, I’ve had experienced waits up to 6 hours as well as immediate care and it all depends on the condition of your dog. Dr Kilpatrick was the first doctor we met on Mozart’s first visit to Waves. He was very helpful and thorough in explaining Mozart’s condition and he even did followed up with emails to check on Mozart’s condition as well as answering questions that I have about other issues Mozart was having. That alone is truly above and beyond service. Another doctor we met worth mentioning was Dr Ziolo, who we met when Mozart’s condition started to decline. I appreciate the fact that she didn’t sugar coat the situation but did it with compassion so that gave us realistic timeline we had left with Mozart. The staff at the front desk were all very friendly and helpful as well. Although through all this Mozart is no longer with us, their after care for pet that passed away is also very considerate. This is a place I highly recommend if your pet has an emergency.