Western Coast Insurance Services Ltd. | Home, Car & Business Insurance

I recently visited this insurance company with some doubts about my vehicle insurance coverage, and I was really impressed with their service. The representative took the time to clearly explain all the details about my policy, including coverage options and claims procedures, in a very patient and professional manner. They made sure I understood everything before ending the call, which gave me a lot of confidence and peace of mind. I truly appreciate their prompt response, transparency, and friendly approach. Great customer support experience — thank you for making things easy to understand!

The phone contact and service was very good. Pooja was very good. However, there is room for improvement! When the agent called me over the phone to do the auto ICBC insurance renewal, it should be in the procedure to mention that a following email will by Western Coast Insurance Services will be sent to me with an attachment to enable me to print the Insurance Policy. As I was told by a police officer that could have gave me a fine for not providing a copy during a road stop. The initial Western Coast Insurance Services agent that helped me renew the car insurance never mentioned that I have to have a print copy in the car? Sincerely, Martin Begin

Gary was extremely helpful in guiding me through my move between properties. He took care of all the details to make sure I had the right and fair coverage during the selling and buying process. I really appreciate his support and timely communication throughout — thanks, Gary!