AdventHealth Prairie Star

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Melissa Ruscha

I have had an amazing experience from the get go…I started with one case manager and had to switch to another and that made me nervous but she made the transition smooth and has been a blessing to have!! Bambra is quick to respond to messages and has eased my mind multiple times!! Currently waiting to schedule my surgery!!

Mackenzie Hendrickson

Went to the ER and was belittled not only by the DR, but also the nurse. As soon as I was taken to the back, the nurse was AWFUL and RUDE. VERY unprofessional. The nurse had asked why I was there, and I gave her my reasoning and she ridiculed me and my trauma (I had gone in for a blood pregnancy test because in the past, I miscarried and every single urine test I took came out NEGATIVE, when in reality i was pregnant and MISCARRIED only a few days after finding out. And I work nights and I’m not able to get into an OBGYN until the beginning of 2026.) When taking my vitals, my BP was high and I had told her it was because they weren’t being welcoming and my anxiety was high because of the way they were acting. After being told that, they put a fake smile on and completely changed their attitude. This isn’t the first time I’ve gone there, this is the second, the first time was 3 years ago for the flu and they still acted the same way. So unprofessional and it’s sad considering they decided to chose that degree and yet be inconsiderate and just disgusting.

Jim West

Been coming here for a long time and while getting my annual physical I had to sign a form stating if I bring up any problems about my health I may be charged extra for that... It's a preventative visit only. I think it's wrong to take the one time per year most people see their doctor to say you can't talk about what's going on with you. If I was a new patient I would go somewhere else that wants to help you be the best you.

Kristin Wier

I had to bring my 3 year old into the ED after she took a fall today. Everyone was so kind and friendly, and, best of all, we were in and out and all fixed up within 30 minutes. Not sure there is a more efficient ED in the KC area!