AiNails & Spa

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Lea-Ann

Excellent service. Very professsional. My daughter, her friend and I had our nails done for my wedding. We were very impressed with our technicians. Trish is wonderful as well as both the ladies who provided services for my daughter and her friend. We will definitely book again.

金畅

5 stars for all staffs I’ve interacted and the atmosphere and the facilities. But in terms of technique, I do think some nail techs could benefit from further training. I got my nails done here last week, but within ten days five of them started lifting to varying degrees :( Communication with the salon—both via email and phone—was smooth and professional, and they were patient and willing to help by offering a redo. The first nail tech actually helped me choose a color I really liked, but during the cuticle work, one of my fingers was slightly cut and started bleeding. It wasn’t a huge deal at the time(I understand it happens sometimes and she apologized right away), but it’s worth mentioning. The redo process felt a little bit rushed. The whole process, from removal to completion, only took about 30 minutes. However, some nails clearly had uneven polish application, and the surface of one nail was partially filed off during the final shaping. Some of the nail shapes came out a bit oddly structured in my personal opinion(photos attached). Under indoor lighting, everything looked good, but once I stepped outside under natural light, the unevenness on a few nails is quite noticeable—especially since I chose a sheer color. When the redo nail tech asked me how it looked at the end, I didn’t say much—I was just a bit tired, and I honestly didn’t see the point. I wasn’t sure what could be done at that stage. I didn’t want to ask for a redo of the redo, and I didn’t want to come across as overly demanding or difficult. That said, this salon does have some great qualities. Their equipment sanitation setup looks very professional, which I really appreciate. At the end of the service, they apply cuticle oil and wrap your hands with a warm towel—the pineapple-scented oil was a lovely touch, and I really enjoyed it :) This wasn’t my first time here; all my previous visits were actually good. I also noticed that the first nail tech who did my nails this time has many good reviews, so maybe I was just unlucky. From a normal social distance, the nails looked fine both before and after the fix. But if you’re like me—someone who constantly examines their nails and cares A LOT about the details—you might want to reconsider. One thing I truly want to highlight is that everyone I interacted with did their best to help me—I could really feel that :) So while the results weren’t exactly what I hoped for, I’m still giving five stars for the attitude and service of the staff. They were all kind and helpful. That said, maybe this place just isn’t the right fit for me personally.

Nancy Ens

Best nails I've ever had!! They feel fantastic, look fantastic. First time ever that my fingers didn't hurt. Will definitely visit again.

Gail Marcaida

Not only did Ai nails staff accommodate my request for adding nail design, they were able to fit me in a bit earlier and still complete everything in a timely manner! Thank you so much! 🫶🏽