Best Western Plus Bathurst Hotel & Suites

Located right near the iconic post office, and several stores. This place was absolutely wonderful. Our room was clean, and our bed was unbelievably comfortable. The front desk staff are lovely and friendly. Free breakfast, which included ham(first day, bacon (second day) eggs (hard boiled, scrambled and cheese omelette) waffles, muffins, fruit, toast, oatmeal, cereal, granola bars, coffee tea and juice. We would wait till nighttime around 9pm to use the pool, it small and not very deep but it was heated and perfect to melt the stress of the day away. Lots of parking, and a restaurant attached. Would stay again.

Had a very pleasant one night stay in August of 2025 as part of an east coast trip yo seven cities in five provinces with my family. After returning home I discovered that I had been double charged by the hotel for the room. It’s never happened to me but I can accept that mistakes get made. My issue is no one is fixing it. I called the hotel on Tuesday, and i spoke to Miranda who apologized as she could apparently see the double charge to my credit card. She told me she would advise her manager Kelly the next day. I asked the Miranda to have Kelly call me on Wednesday to confirm my refund had been processed. I waited all day and she didn’t call. I called the hotel again and spoke to Cameron. He advised that Kelly would be in within 1/2 hour and I left a message for Kelly to call me. I received no call Wednesday, Thursday or Friday. Friday night I submitted and inquiry form to Best Western Hotels on line. Today is Saturday and I received a blank email response from best Western. On our trip we stayed at several different brand hotels including Hilton, Hyatt Marriott and the Best Western. The hotel aside this treatment of a guest is a disgrace at best. I very much look forward to hearing from anyone from the Best Western corporate or the local hotel I stayed at with an explanation of this behaviour.

The staff was super friendly and helpful. A really calm hotel with good breakfast included. We weren't able to eat a the hotel restaurant so I highly suggest you book your table with them before going :) it looked delicious