Better World Books Global Headquarters & Distribution Center

I inquired about a book Better World Books had listed on eBay, and after my inquiry, they tripled the price. I’ve reported them for price gouging—this behavior feels really unfair, especially for a company that promotes itself as ethical.

Amazing! I got multiple used books that said they were in “Very Good” condition - there were two of them that looked brand new, and the others were excellent quality. Due to what I’ve gotten from other services, I was expecting “Very Good” to mean “the words aren’t damaged so you can still read it but the rest is falling apart.” No, this “Very Good” Actually means “Very Good.” I was a little frustrated that once I submitted my order I could no longer see an expected delivery date, plus the package tracking was infrequent, but it was only about 2 days after the initial expected date that I received my order, and with the quality of the books, I can’t complain too much.

While I never received my order, after a few back and forths, they did refund my money. So I would consider buying from them again.