Blacklock

An amazing rooftop with stunning views, perfect for a special dinner. I was pleasantly surprised by the delicious food, with thoughtful catering for gluten-free options. The service was very attentive, welcoming, and well-informed about allergens in the dishes. They even offered gluten-free alternatives for both bread and dessert, including ice cream. I will definitely be returning to enjoy more dishes while overlooking the beautiful city of London.

The venue is beautiful, with a lovely atmosphere, but unfortunately, the service left much to be desired. I had booked a table for two on a Thursday evening after a long day of sightseeing, and everything seemed fine at first. However, things took a turn when our drinks arrived. Both cocktails were a bit too strong, and when the waiter came to check on us, he began unnecessarily describing the ingredients, despite us not asking for any details. I assumed he was just trying to fill the quiet since there were more staff than customers, so we waited. But then, when he asked what we thought of the drink, he had the audacity to say "it wasn’t for everyone" before walking away. The service felt really unprofessional. I decided to order another glass of Merlot, thinking it would be a nice way to unwind in the garden. What truly disappointed us was when the bill came. They charged us for tap water, which was a bit of a shock. On top of that, we were charged for service, which gave us the feeling we were being overcharged for a lackluster experience. Honestly, there are better options in the area, like Garden 120, which we visited earlier that day and had a much more pleasant experience. I wouldn't recommend this place to others given the poor service and the feeling that we weren’t getting value for what we paid.

First time in Florattica, but not last. I loved it. You can leave your jacket at the entry. Staff are really friendly. Kelvin attended us really well, then we met Alex and Juan, they made us feel at home, they are so nice!