Brand city karama, Dubai

I’ve received my order in a very good condition and well packed. Receiving time was correct as decided. The service was very good. The connection with the company was easy and immediate. They are very helpful and cooperative. I trust the quality long time back. I recommend them.

Five star review because I got my sandal today it’s orignal metrial nice design I have one more camel design order order because of good metrial and design I recommend for best service easy I got delivery and paid cash . My new review sorry for that is zero star review from five star to zero because I have used these sandal third class no good metrial used only few times and it’s broken on I purchased a pair of sandals from your company and raised a complaint due to an issue with the product. Instead of offering a proper replacement for the defective item, I received a call where I was told I must pay extra and would receive a discount on a different sandal. This is not what I requested — I expected a replacement of the same model or a full refund. Offering an upsell instead of honoring a replacement feels dishonest and misleading. This experience comes across as cheating and poor customer service. I ask that you resolve this issue by either: 1. Replacing the original sandals with the same model (at no additional cost), or 2. Refunding the full amount I paid.

The team is very responsive and helpful. Contacting them, ordering and getting the product was very easy. In addition to their excellent products. They are a full package. Highly recommended!