Delta Hotels Toronto

Dear Hilton Hotel Toronto, We had a wonderful stay at your hotel during Christmas. Dec. 23-26th 2025. This is our 2nd Christmas staying with you all. From the moment we arrived, the staff was outstanding—excellent, helpful, kind, and incredibly considerate. Every interaction felt thoughtful and welcoming, which really made the holiday stay feel special. Thank you so much Mr. Sarfaraz and Ms. Bali, and all front desk staff, and concierge staff. The hotel was immaculate and clean and just beaming with joy with all the beautiful Christmas decor. The rooms were spacious and comfortable and immaculate. Excellent Excellent Excellent The breakfast service at the restaurant was equally impressive. The Frenchie restaurant fresh baked croissants and cappucino are outstanding. (The buffet food could be refilled faster, it takes a while to get refilled) The waiter staff, most notably Mr. Ali was attentive, friendly, and very detail-oriented—they noticed everything and made sure nothing was missed. Their care and professionalism truly stood out. Overall, this hotel delivered an exceptional experience, and we would absolutely stay here again. Thank you so much.

Hilton Toronto is the best hotel that I have lived. Front desk is very courteous and helpful. Which I informed before I checked in on Dec 23 that I might be check in late. They didn’t have any unprofessional attitude and they were very polite by saying “Thanks for letting us know” Check in is very quick and efficient after a 37 hours train/bus/train trip. And they have worlds nicest elevator and it is very fast. Inside the elevator you can see the whole University Ave and also the whole Richmond St. Didn’t bother trying their food but the lounges/restaurant that they have is a popular spot to be. I also like the fact that you can control the TV through your phone which is nice and modern. I sadly missed their standard room selection a little bit but the hotel is being able to provide me for a room on the 21st floor. And the only suggestion that I think Hilton Toronto or the whole Hilton brand should consider to possibly change or add a policy about incidental deposit also can charged on a different payment method rather than only credit card. (Which some of the Marriott hotels do accepts room rate and deposit charges all on a debit card). But overall it is the best Modern hotel that I lived so far with Hilton but sadly after this one I didn’t plan to return until the next visit to Toronto since I gonna get the credit card sorted out as soon as after holidays. But overall the staff at Hilton Toronto is very very good and helpful. P.S: bonus point about you can just text them to inquire your inquiries too.

It's pleasant experience to stay in Hilton Toronto. From Hilton Honor reception, it's very friendly with warm welcome. It was my wife's birthday and she helped me to prepare for a little surprise. Also, room service and customer support were great with prompt response. My wife was happy to stay in the hotel.