Delta Plumbers of Brantford

Insanely overpriced! Where to start... First off, there was a $145.77 (tax incl.) consultation fee for the plumber to attend and tell me how much it would cost. I asked over the phone if there was a rough cost estimate or how much of a range there was for the work I was looking for. I was told they would not provide one and there were no pricing guides. This worried me because it meant that the plumber could show up, quote me a wild price, and I would still be stuck paying $145 for no work to be done. And oh boy, that certainly was the case! I had a new quartz countertop installed and the quartz company installed the new undermount sink and drilled the holes for a new faucet and new RO faucet. Delta Plumbers quoted me over $1800 to simply insert the faucets that I was providing into the already drilled holes, connect the water lines, and reconnect the drain. At the time of getting the quote, I was away on vacation, and when one of my family members heard about it, they laughed and attended my house to do it instead. Price breakdown: Install kitchen faucet: Delta Plumbers quoted $400 (+tax). We installed it in less than 10 minutes. Install RO faucet: Delta Plumbers quoted $250 (+tax). This faucet used a simple quick connect system and we installed it in less than 5 minutes. For just two faucets that I was supplying, taking 15 minutes of installation time, was quoted at $650+ tax. Unreal. Kitchen sink drain hook up: Delta Plumbers quoted $950 (+tax)!!!! Let's remember the sink was already installed by the quartz company. Delta Plumbers was not doing that part. They were simply hired to connect the dual basin/drain that was left behind and in place from the old sink to the new dual drain in the new sink. We hooked this up in 90 minutes (including drive time to and from Home Depot) and cost $55 in supplies. So for less than 2 hours of work, I was quoted $1808 (tax incl). That's $904 an hour. Equivalent to an annual income of nearly $1.9 million dollars a year. I know people that work in trades are skilled and can make good money, but there is no plumber that is making that much money a year. Crazy overpricing!!

A pipe burst in my ceiling in the middle of the night and they were the first company to get back to me. They cut drywall to get access to the pipe and explained to me everything that the past plumber did wrong. Delta traced the pipe to the source and recommended remediation efforts for me to ensure this doesn’t happen again and even ran the plumbing snake through my pipes to remove the clogs. The bill in my opinion (I am not a plumber) was expensive but fair, after all was said and done I was extremely grateful for their hard work and communicativeness throughout the process after a few stressful nights I’m glad everything is now back to normal.

We had no idea our faucet was leaking until we got a higher water bill. Delta plumbers came out and sorted it quickly. Really thankful for their fast response!