Dignity Health - St. Joseph's Medical Center

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Delgado 2030

Great staff but security likes to stand their ground like they’re above everyone else. Demanding at the already stressed patients. Understanding that they have rules, they can use a proper approach. We’ve been here for hours waiting patiently watching security escalate situations that didn’t need to be escalated because the person they were demanding was responding respectfully and the security themselves were using a strong and disrespectful approach, as if they were trying to instigate it. We watched a security turn around and say “you better watch your back homeboy” after a conversation with a patiently waiting patient who had to stand in the back due to lack of chairs.

Pearla Rubio

Absolutely the worse ! I just had my 2 year old bust her forehead open. Did not clean her wound.. no after summary of how to properly clean her stitches. Just left her wound open no gauze to help stop the bleeding literally nothing but stares and no help.. i don’t understand how’s this place isn’t closed down for lack of intelligence. Go to school for that amount of time and everyone seems completely dumb !

Amanda

My mom is a Kaiser patient, however due to an emergency she ended up at arrowhead and was under their care for two days then transferred to Kaiser to continue her care. I want to recognize nurse Edgar RN working ED and Danial RN who both provided excellent and caring care to my mother. I’m sorry to say that the care provided by Kaiser RN in Ontario was poor and lacked empathy. Thank you nurses at Arrowhead head for proving such good care to your patients.

Jordan Lopez

Hi guys, so I was in the hospital for about 4 days in January and let me tell you guys how horrible I felt being in there. I was diagnosed with Type 1 diabetes from that hospital since I had a glucose of 318mg and staff was great just it took them 3-4 days to figure out what type I was until the last day of getting discharged they said I am T1D. They kept taking out so much blood from me and doing tests to see if the insulin they were running would work on me and let me tell you.. that was a NIGHTMARE! I kept asking the doctors and nurses “what type am I “ and they didn’t know what I had so that gave me a curiosity to get a 2nd opinion so I left the country and saw a endocrinologist and they did blood work on me , studied me and turns out I am type 2 diabetic after getting the news I was in shock. I’m 25 years old and I never had symptoms as a kid nor teenager of diabetes neither does my family have a history of diabetes and until this day my sugars have been controlled without insulin and been changing my lifestyle of eating habits to pursue better health. I would recommend going to Loma Linda if you are a diabetic or see a diabetic endocrinologist if you have symptoms of diabetes.