Eagle Ridge Animal & Bird Hospital

This is by far the best and most trusted vet office for my bearded dragon. Staff is very friendly and oo and awe over our chucky when we go. The vet is very knowledgeable, empathetic and caring. He will not put our dragon through procedures if unnecessary and really takes the time to explain everything about our beautiful pet and the proper care he needs. I highly recommend this place to anyone with a pet to get the highest quality of care!

I cannot thank you guys enough for helping both of my cats over the past week. I have had such a pleasant experience with all of the staff, and just want to say how lovely you all are. I had a negative experience at the previous vet I visited, so it was a breath of fresh air to deal with such empathetic and caring staff. You can really tell that everyone in here loves animals and they aren’t just in the business for money. My cat Cooper(the pooper), developed some chronic constipation in the past month as well as a respiratory infection which ended up spreading to my other cat Bean. She spent the night in Er, and I thank you guys so much for taking her in this morning for further hospitalization on such short notice. We’ve seen three different veterinarians in the past week at your clinic. All of them have been highly knowledgeable and have addressed both of my cats situations with a sense of urgency. They really want to make sure that your pets are receiving the proper care they need here! Also would like to mention how much I appreciate the veterinarians and technicians for communicating with me throughout the day on my cats condition. This really has been such a tough time for my family and I. Thank you so much Eagle Ridge animal and bird hospital for making this very stressful time a lot less stressful❤️I without a doubt will be choosing you guys as a regular vet for my cats.

To the Management and Staff of Eagle Ridge Animal & Bird Hospital, I am writing to express my profound satisfaction with the veterinary services provided by your hospital. Having been acquainted with your exceptional reputation for over ten years, my recent return to Coquitlam and subsequent return to your practice has reaffirmed that standing completely. Unmatched Professionalism and Ethical Standards In a time when consistent, high-quality customer service can be challenging to find, Eagle Ridge Hospital stands out. My prior unfortunate experiences at other veterinary facilities only underscore the consistency of excellence I receive here. Every interaction, regardless of the staff member, is marked by genuine positivity, ethical conduct, and respect. This unwavering integrity is truly rare and highly valued. Exceptional Care for Complex Needs (Molly) A significant part of my trust stems from the specialized care provided to my German Shepherd, Molly. Molly had complex needs, including severe food and environmental allergies and behavioral challenges, as she is highly protective and dog-reactive in public settings. Your team’s approach is nothing short of exemplary. The staff ensured Molly's safety and comfort by actively accommodating her specific requirements, demonstrating zero judgment or frustration toward our necessary protocols. Your ability to manage her reactivity with such understanding and seamless planning is a testament to your professionalism and specialized training. This high level of compassionate accommodation ensures a stress-free and effective visit every time. Value and Expertise While every institution must manage its operating costs, I find Eagle Ridge’s prices to be entirely commensurate with, if not below, he exceptional quality of care delivered. The value is rooted not just in medical knowledge, but in the staff’s collective demeanor: they are thorough, knowledgeable, considerate, patient, and enthusiastic. Eagle Ridge Animal & Bird Hospital is, without question, the only veterinary facility I trusted with Molly’s health and well-being. Thank you for setting an impossibly high standard of excellence in veterinary medicine. With Molly's passing, I will forever be grateful of the services and care provided by this location and all of their staff. Best regards, Russ and forever remembered, Molly