Higher Levels Roofing LLC

I did not hire this company. My HOA did. I had a numerous issues from the start of the project where they had to replace the roof on my condo. They were unprofessional in the cleanliness and awareness of the residence. After the roof was completed, I found damage done to my air conditioning Where a pipe was dislodged and vent cap was not installed, causing water to enter my furnace and damage components to my air-conditioning unit. They denied all responsibility and refused to fix the issue they caused. I will be filing a complaint with the CSLB. Beware hiring this company.

This is absolutely the worst roofing company to ever exist. They are complete scam artists. They won the contract with our HOA. The workers were throwing all the roofing garbage off the roofs without warning on every roof. It took us ten minutes to get their attention to stop so we could pass through and get inside of our home. This isn’t even the worst thing. They promised our HOA that they would have these roofs done before the rains. Well, they had all the roofs off before the rains, but not done. Just on my street alone there were ten homes that got flooded by the rains because of these scammers. And this corporate giant wouldn’t take any responsibility. They took off our rain gutters and never put them back. It has been over a year. Twice they had someone come out to ensure us that it wasn’t their fault, but I’m not an idiot I watched them take the rain gutters off and we have pictures of our home with rain gutters before they came along. Both times some garbage manager came out said it’s not their fault but they would take care of it for us. Bunch of liars. We are still finding roofing nails all over the floors, there are many many children in this neighborhood that’s what this community is known for. They don’t care. They no they were the lowest bidder so they can’t take the time to get things done right and clean up right. Gotta make that money! What a bunch of scam artists. I’m telling you to run away now. This is the worst company. I will be reporting to the CSLB as well as the BBB unless they come fix the issue. Which I know they won’t. They will just attempt to drag it along for the next few years. But they have 30 days to get our rain gutters back on or they will be getting reported. I wish I had the capacity to sue these monsters. They are gangsters, that’s what they are. Liars. Scammers.

Alta Roofing was hired by the building managers where I live in Clairemont. A "promised" three week roof replacement last August took more than four months to complete. Their work was SO bad, the HOA of my building has had to hire another roofing company to put on a new roof. If you are in need of roofing repair or replacement, please take a HARD PASS on Alta. They have no idea what they are doing. Thank you. UPDATE: Today is Wednesday, January 22, and these incompetent contractors are back screwing things up again at the condo complex where I live. This nightmare never ends. Avoid the problems. Hire anybody, and I mean anybody over this horrible company.