Hotel X Toronto, a Destination by Hyatt Hotel

Booked this hotel on the recommendation of my local colleagues. The price was extremely reasonable, especially considering the quality/size of the room and its superb location. Service was prompt and friendly at the front desk. My room was very comfortable. The bathroom was spacious and nicely appointed. I would definitely stay here again. I also felt very safe here as a solo female traveler.

We were travelling on business, but it was also my husband's birthday. We mentioned this when we checked in, and asked if they had a room on a higher floor. James graciously offered to upgrade us to a suite with a great view. Service was professional and efficient. The room was gorgeous - suite with separate living area and Queen bed - tastefully decorated and well equipped (including small kitchen). Rooms looked recently renovated and the temperature was perfect. Will definitely return - excellent choice for both business/leisure, and perfect for families. Central location in the heart of downtown Toronto - highly recommend!

Traveling from the Cayman Islands, we recently stayed at the Pantages Hotel Downtown Toronto and were absolutely blown away by the entire experience. This hotel truly deserves its high ratings.||From the moment we arrived, the check-in process was incredibly smooth and friendly, thanks to James at the front desk. He was welcoming, efficient, and set a positive tone for our entire stay.||Aside from having a nice view of Yonge street, our room was impeccably clean and beautifully maintained. What made it even more special was the daily care we received from Shirley in housekeeping. She paid such thoughtful attention to detail, ensuring our room was spotless and all our amenities were replenished daily. Her hard work and cheerful presence did not go unnoticed and greatly added to our comfort.||The level of service and cleanliness throughout the hotel is truly impressive and made us feel both valued and relaxed.||Furthermore, the location is absolutely unbeatable. We were steps away from the vibrant Dundas Square, the theatre district, fantastic restaurants, and easy transit. It was the perfect base to explore everything downtown Toronto has to offer.||We cannot only recommend the Pantages Hotel enough and will definitely be returning on our next visit to the city. Thank you to James, Shirley, and the entire team for making our stay so memorable.