Housing Hub | Property Management & Real Estate Investment Services

Highly recommend NOT renting through housing hub. I have been dealing with numerous maintenance issues that they have failed to address for several months now such as mold, leaking ceiling, leaking refrigerator and a window that won’t open (it’s the middle of summer in Minnesota) After a month and a half of poor communication they sent someone to “fix” the leak which resulted in maintenance cutting a hole in my ceiling and then saying that they can’t do anything else. No one has been in contact with me about getting it resolved since and it has been 3 days. They will cancel or mark your service requests as resolved when they have never been addressed. They say they will submit a work order on your behalf and proceed to ignore you. Horrible service, horrible communication and an overall horrible experience. I wish I could give zero stars. I have reported them to the city.

Andy the maintenance technician was great! He communicated well with me and waited for me to get home to let him into my unit. He figured out the issue with my thermostat quickly. He also helped me with another work order I had about our water heater. He was very kind and explained everything he was doing. I felt comfortable having him in the house.

Housing Hub took over the property management for my apartment earlier this year. They streamlined the maintenance request process through their user-friendly tenant portal. I needed some items repaired shortly after they took over being responsible for maintenance to the building. They were quick in their response to my request. The tradesmen who came to my unit were professional, efficient, courteous and cleaned up after their work. You only need maintenance when something goes wrong and you can count on Housing Hub to work with tenants to resolve whatever comes up at any time of the day or night. A big thank you to Jeffrey, Adam, Megan and the whole team for handling all maintenance requests expeditiously.