Johns Hopkins Howard County Medical Center

I visited the ER yesterday for very bad back pain. The wait honestly wasn’t bad. I like how bags are checked prior to coming in for every one’s safety. I mainly came to say that every nurse I’ve came in contact with was amazing! Everyone got along well and they actually showed that they care and that means a lot. Thank you for taking care of me! You guys are awesome ❤️

Kind and professional staff. From the lobby security guard, signing in, to triage, to registration(he pronounced both my grandson and my name correctly), to nurse Noelle (who placed us in a separate smaller waiting room-kind of like an "express room" for patients with minor medical concerns) My grandson had a rash and Dr. Paul Tarectecan was very kind and spoke directly to my grandson in a calm and caring voice. He took the time answer my questions. We were in this "express room" for about 20 minutes. It was a positive experience for us both.

This use to be a good ER. I have visited a long time ago and now more recently, I have had the displeasure of visiting this ER numerous times (4+) over just the past 3 years. My advice: please INCREASE the SALARY and PAY for all your staff. They deserve it. I commend the staff (nurses techs doctors case managers etc.) for trying to do their best. However, it has become evident that conditions are deteriorating...and fast. Nurses, techs and everyone else seems to be in a rush, compromising safety and basic care for patients. Lack of BASIC hygiene and cleanliness in a hospital setting is shocking. It should not be this difficult in this day and age to be able to operate and run an ER efficiently. Please do better. Lives are at stake.