UM Baltimore Washington Medical Center

I just had some serious knee surgery at UM Balt. Wash. Hospital and can say only positive things about my experience. Walking in to check in to surgery, the hospital is very modern, clean and spacious, with an attentive staff. The surgery suite was well lit with that modern, clean feel and I felt in good hands..Really nothing bad to say. Surgery, by Dr.George was long but successful. My stay in the hospital for observation was for a few days was good with a very attentive, professional staff. Every hospital has some bad apples but there hard to find here. They made my stay as comfortable as they could make it and I will come back for my next step in my process of getting back on my feet. Thank you UM Baltimore Washington Hospital....

Lydia B, RN and Nicole F, LPN in the ED department are a true angels. During my recent visit they made sure to take the time to understand my chief complaint. Acting as my liaison with the physician, doctor Harold C Thomas MD, to whom is not an effective listener at all. He stands to learn a lot from these two regarding bedside manner and a review of past medical history and my most recent hospitalization . Although I did not leave the ER feeling any better. I was disgusted with my treatment by the said provider and not comfortable w/ his treatment of my. Chronic illness which leaves me in a lot of chronic pain. I did follow up with patient advocacy to report the incident with the actual attending physician in the emergency department . He read my results from the middle of the emergency room floor yelled the details into my room, without even entering, while breaking all types of HippA. However, the nurses made sure that I understood what was going on. Understood my labs. Both nurses communicated efficiently and asked questions and discuss what my follow up care plan steps should be. Thank you for being exemplary in your compassion and taking care of your patients . Please keep up the good work and dedication to helping others in our communities because it doesn’t go unnoticed and we couldn’t do it without you. Thanks for being on our first line of defense that actually hear out patients. 5stars for nurses 0 for physician don’t go while he is working or ask for another physician

Dont bother to coming to this ER. You can only have 1 person come back with you.All of the rooms in the ER, DON'T HAVE BEDS, ONLY CHAIRS for the patients to sit in. Never in my life have I been in an emergency room, at a hospital, that didn't have beds, so i had to improvise. This place is cheap and absurd. The staff isn't that friendly, the floors look like they haven't been mopped in years. The TV is so small, what's the point in having 1 in here.