Leaders Property Management Hub (Bedford, MK Buckingham)

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Octávio Garcia

Don’t believe all the good reviews you see here. When I started my contract with Total Lettings they actively asked me for a good review on Google which I declined, I believe reviews must be made at the end of a relationship, not at the beginning. Boy, was I right. Everything was fine during my tenancy agreement. My problems started when I left the property. Despite inserting in the End of tenancy report that the place was left cleaned to a professional standard they charged me almost 200 pounds for a cleaning fee. Not happy with that they invented that a light bulb was missing which was not. Not happy with that they said that I had to pay for a problem that I had reported, and they should have fixed during the rental agreement. Want to talk to them by email? Its fine if you can wait 1 week for every reply. This agency has no respect for others people time or money. They will just bleed you for all they can and hold your deposit hostage, AVOID IF YOU CAN. I WOULD GIVE MINUS FIVE STARS IF I COULD.

Westley Moreton

Would not recommend. Few things to be careful of is fees, which we all forget about throughout the Tenancy and the rush to get into a property, they are not very clear but it cost us around £120 to check out which is disgusting considering what they have to do their end. The final thing is the deposit and the length of time it took, without a claim it should be instant, but the landlord and the agency took a very long time to sort it out. This should have been released a lot quicker, overall the deposit has taken over 2 weeks to come back to me even though they stated that there was nothing wrong with the property just a delay in the landlord coming back. A lot of delays in coming back to me via email and trying to get through on the phone is difficult. Thanks Total Lettings but would definitely recommend renting through a landlord not an agency, save money, time and delays.

vikash gupta

Guys, if you are planning to buy or renting a property from Total Letting agency, please be careful. This agency is worst agency, i ever had. I was on rented property in Milton Keynes. First of all, agency is not at all professional. It has lot of hidden charges like check out fee of £120 and even they charge you for small maintenance things which is required for the property. In the past, I had rented the property from agency like Cauldwell, Stratford letting and had very good experience and they were quite professional. Firstly, they digested all my deposit of £830 by charging me incorrectly and said everything is settled now. Later, i realized that I had paid extra rent of 5 days and asked for the refund. They asked me for proof and i had given them the proof. But, again, they, come back and asked for some arrears as i asked my extra 5 days paid rent. Don't buy or rent your property with such worst and Fraud agency. Be aware of property manager like Jade in Milton Keynes as she is quite unprofessional and rude

Ese Emo-Agege

Avoid renting from this agent. Repairs take forever to be done when reported if at all they get done. After almost 3 years of living in the property and when we moved out this agent tried to claim all of our deposit plus more money for things they know they should not be claiming for. How can you claim money to renovate a property that was not renovated for years before we moved in? Went through the deposit dispute resolution service and thankfully they awarded most of our deposit back. If you decide to rent a property with them, make sure you keep evidence of everything, take your own photos of check in and check out because they will try to make a claim on everything even down to an ice tray..... such an unprofessional agency.