Leaders Together with Alan Francis Letting & Estate Agents Milton Keynes

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Sarbar Sarky

I would not recommend this agency at all. Before you sign the agreement, they are incredibly responsive and helpful, but the moment you move in, their attitude completely changes. Any issues with the property require you to chase them endlessly, and even then, there's no guarantee they'll do anything about it. For example, the gutter at my property was blocked, causing water to hit the edge of my window every time it rained—especially at night—making it impossible to sleep. I raised this issue multiple times over my entire 8-month stay, yet nothing was ever done. My property manager, Sheryl Williams, ignored my complaints, and it became clear that unless the issue was urgent in their eyes, they simply didn’t care. To make matters worse, when I moved out, they tried to find excuses to charge me from my deposit, even though the property was actually cleaner when I left than when I moved in. Fortunately, I had taken photos before leaving and compared them with the ones they sent me at the start of my tenancy, which helped me reject their unfair claims. Despite this, they still unfairly deducted money from my deposit. If you want an agency that actually maintains their properties and treats tenants fairly, look elsewhere. Once they have your signature, you’re on your own.

sanny24

Great service and a great team at Thomas Connolly. Charlie was especially helpful — he showed me two properties and really took the time to understand what I was looking for. He delivered exactly that and helped me secure the property I wanted in the end. The whole process was easy, professional, and stress-free. Great guy, highly recommended. Top company. - Andre

Jake Wallace

Would highly recommend!! Had an amazing experience with Charlie who sorted me a viewing on the day i enquired. Communication with him was brilliant, replying very quickly to any queries or questions i had. He managed to get me the property sorted within a couple of days and went out of his way to help with everything which was amazing. Overall very professional and excellent at communicating.

Amuche Nwaogbo

I had a fantastic experience working with Charlie. From the very beginning, he was professional, responsive, and genuinely committed to helping me every step of the way. He handled all the details efficiently, and made the entire process smooth and stress-free.