Motel 6 Kokomo, IN

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I2613HUdanielm

My wife and I travel quite a bit for business and pleasure. We have booked rooms with various chains at various price levels. When traveling with our dogs I usually look to Red Roof Inns because they have been accommodating. As long as the room is clean and the bed comfortable, we are good to go. For a family reunion in Indiana, I booked two rooms at this location (one deluxe king and one superior). Upon arrival, we took both dogs into the lobby to declare their presence. The male at the front desk was less than professional. I provided my name and he looked up the reservation. He immediately snapped the reservation did not include the dogs. My wife tried to explain that she believed the dogs were included on the reservation. The attendant responded in a combative attitude that they were not on the reservation. I tried to explain the German Shepherd was trained, certified and registered. I attempted to show the documentation, but he was not interested. He stated one dog stayed free and charged me extra for the other. When I got to the room, I discovered we were given the wrong room. I went to the front desk. Again, the attendant was less than professional and an unpleasant conversation ensued. I expressed my frustration by informing the attendant that I had provided the other family member with the confirmation number for the deluxe room and had he looked at the number the proper room would have issued. Once back in the room, I noticed we had not been provided the password for the "free wifi". I did not wish to have another confrontation with the attendant and did not use the wifi. The bed was comfortable. However, the floor was not clean as displayed on the bottom of my socks. There was a damaged ceiling tile. mildew/mold on the bottom of the shower curtain and an electrical outlet had the wrong style covering. As I told the attendant, there are other hotels in the area that accepts pets and in the future I will pay more for staff with professional attitudes.

Amy Dory

The worst management ever! It says 24hr service, I just went down to simply ask for toilet paper and the manager screamed at me that it's 3am. But this is what time I get off work 😔. They charge $100 deposit and have 1 roll of toilet paper for 2 nights. This is not the first time he has yelled and made me literally 😢 cry. I've worked and stayed in hotels but never seen anything like this. His wife is ok but hands down he is the worst person I ever met!

Brooke Smith

This owner is insane. Paid for a 4 night stay, was told I wasn’t allowed to have anyone over to my room and when I asked for extra towels he told me no. I went to the front desk again the next day because I had no towels nor any wash rags he charged me an extra $30 for 2 towels and still no wash rags. My sheets had stains and holes and the room wasn’t clean at all. He is very rude and has no hospitality whatsoever. I even cleaned my room up, took out my own trash, stripped my own bed and left everything neat for housekeeping. I will never stay here again so thanks for that bucko.

Danika Ayers

My family and I had booked a room for one night, 2 adults 1 child and a dog. I made the reservations online making sure to note a dog would be staying with us. When we walked in the room we checked the beds the sheets pillows towel and rags where all stained, there were even peices of rice in the beds from the previous guests, not only that but a dead cockroach floating in the toilet. Around 10:20 we began packing our things to leave note that check out wasnt until 11 am. We hear a knock at the door, I walk to the door but before I could even ask who it was the hotel manager walked in unannounced, my mother had juat gotten out the shower still naked. His excuse was he saw the dog standing on the bed and that, that was allowed, our room curtains where completely closed meaning he had to have been peeking through the gaps in the window and had known my mother was trying to get dressed already, and proceeded to enter the room without permission even then. When we confronted him about it he just kept yelling no dogs allowed on the bed, and that he didn't like us and we needed to leave.