Motel 6 Merrillville, IN

The room was not clean. The second floor felt as though it could collapse from old age and neglect. I have never stayed at a hotel that was this dirty. We had three nights reserved and checked out after one night and went to a clean hotel. It cost me the second night's stay but I didn't care. There was a crack 8" below the ceiling around all four walls. When we checked in, I had to ask that they clean the mirrors and tv screen, as they were filthy dirty. Gnats flew out of the drain in the sink whenever you turned on the faucet. When I got in the shower, I left solid black footprints on the mat because my feet were so dirty. The fitness room was only available from 6-10 AM and I'm not sure if it was safe to go in as you couldn't even see through the windows. The mgr. was nice, but the building should probably be condemned and torn down.

My first room was just dirty, dirt on the comforter and hand towel (picture 1). Crumbs in the sheets, hair on the pillows. Almost like someone slept there and the room was tidied up just enough to out someone else there but not cleaned. Second room they brought me to had a bed that was obviously slept in (pic 2). They then came to my door and told me they accidentally sent me to the wrong room because the tv didn’t work… not the obviously slept in bed. I was sent to a third room which did look more clean but at that point I did not trust being there. Sketchy people and area as well.

Wouldn’t recommend, the bathroom door was warped so couldn’t be shut, the exhaust fan in the bathroom had a gap along one of the sides in the ceiling, there were scratches in the floor in front of the entertainment center, outlet cover had damage on it, light switch by the sink had damage also (covers are easy fixes yet aren’t fixed). We set up this reservation through the Wyndham website and filtered for pet friendly and reserved this hotel not knowing it was dogs only. On the last night of our stay we got a call at noon saying we had to remove our cat from the property because it was only dog friendly. When we asked if we could do anything to fix it we were told remove the cat or find another hotel. I told them I needed to call Wyndham and was told “call whoever you want, I want the cat off the property”. We spoke to Wyndham customer service and they were thankfully able to resolve the issue because we were on our last night staying there. Wouldn’t recommend this hotel, but would recommend Wyndham rewards. They actually are willing to talk when there is a misunderstanding/mistake and to find a fix. Also the floors were disgusting, feet constantly looked like we’d been outside all day bare foot even after a shower. Had to wipe up some spilled water off the floor and the white towel came up black. Night stands had some residue on it you could see from the lights being on.