Oklahoma ER & Hospital

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Chanel’s Corner

Friendly receptionist and staff. Efficiently managed and fast care to get me out and back to rest and get well. My medicine was also processed fast to my pharmacy

Matthew Gray

Immediate Care - Edmond: A Terrible Experience from Start to Finish I went in for a simple blood draw, something that should take ten minutes or less. What I experienced instead was a display of inexperience, confusion, and blatant lack of supervision. The staffer assigned to me was visibly nervous from the start. She left the room multiple times — first because she forgot something, then again after failing to get the blood from my right arm. When she returned with another staff member, things somehow got even worse. He appeared just as unsure and uncomfortable with the procedure as she did. They prodded, hesitated, and whispered like this was some advanced operation instead of Basic Phlebotomy 101. After two failed attempts—one in each arm—and no successful draw, the male staffer finally said, “Do you want me to write you an order for a DLO?” I agreed, expecting at least prompt follow‑through. But instead, both of them left the room, and fifteen minutes later, I was still sitting there bleeding and waiting, with no update, no apology, and no sense of accountability. Eventually, I walked out—angry, frustrated, and honestly concerned for anyone else trusting this place with their care. This was pure inefficiency and a failure of training from the top down. A supervisor was nowhere to be found. And hearing the staffer mention she wanted to become a physician was almost alarming—because if you can’t perform a basic blood draw, what business do you have practicing medicine? Immediate Care - Edmond needs serious retraining, oversight, and management attention. Patients deserve professionalism, not a chaotic guessing game with needles.

dogmummy4x4

I was very impressed with this clinic. It was very easy to set up an appointment online. The staff were friendly and professional. It was refreshing that staff appeared happy and worked well as a team. The clinic was clean and neat. I did not have to wait to be seen. I was in and out within 30 minutes. I will be coming back to this clinic when the need arises in the future.

Kayla Schultz

I just have to say they are amazing. From the moment I walked through the door Lisa greeted me with a smile and was very helpful with everything. Nakyra took my vitals and actually listened to what I had to say about what I was experiencing. And Dr. Brent Lamb was really nice, and made me feel very comfortable. Especially because I hate going to see doctors. I would highly recommend this team! Just fantastic!