Panel Physician Brampton

My doctor is great—I have no complaints. However, this one-star review is for the receptionists, who act as if they own the business. They show zero respect for patients and are consistently rude and arrogant. Everyone is busy, yet they behave as if they are the only ones with work to do. They make things unnecessarily complicated, are unhelpful, and often seem clueless about what’s going on. Calls are rarely answered, and when they are, you’re placed on hold for over 30 minutes until you eventually give up and disconnect.

Terrible Experience – Rude Staff and Unprofessional Behavior I had an extremely disappointing experience at this clinic. I visited after being referred by a walk-in doctor, only to be met with unprofessional and outright rude behavior from the staff. Instead of explaining any concerns politely, they were dismissive, condescending, and made me feel unwelcome. As a patient, I expect basic courtesy and respect, but the nurses and doctor at this clinic showed none. Healthcare professionals should prioritize patient care and communication, not treat people poorly over administrative or billing issues. If they had simply explained the situation professionally, it would have been fine, but their attitude was completely unacceptable. I would strongly advise others to think twice before visiting this clinic. Patients deserve to be treated with dignity, not hostility.

Dr. Gupta is a kind, caring, knowledgeable fellow with a great temperament and excellent at his job. He’s prompt, courteous and explains everything thoroughly. This is a great well run clinic.