Quality Inn South Bend near Notre Dame

I booked two nights as I was in town alone and it was recommended. I had to leave early as, despite being exhausted with jet lag, I only got about five hours sleep because the aircon generator was so loud during the night and didn’t switch off until 5pm. My room did not have its own aircon controls and was so freezing I had to have a hot shower and try to open the window but they didn’t open. I told the staff member and they didn’t tell me that they could close the vents. If I’d have known, I would have slept a little better. Another guest this morning said they also heard the aircon generator in the night and the staff member herself told me she thought it was loud at night and she lives in residence. Such a shame as I checked out early and found somewhere else. When I complained I wasn’t offered any compensation - they did re sell the room and only then was I able to get a refund minus 15% fee. No offer of waiving this fee and no offer of anything for the troubles. I am only here for four days from the UK and I have spent one of them exhausted and trying desperately to find somewhere else. Such a shame. The staff also run another local bnb and I think they just don’t have time for both.

I absolutely loved this place! I was truly impressed with the amenities such as a ice machine that also dispensed water (so I could fill my water bottle), really nice grounds to hang out on and a nice breakfast selection. Everything was extremely clean and in great shape and the bed was very comfortable. It has all of the charm of a historic building while also being modern in the appropriate ways (such as wifi and a TV!) I absolutely will stay here again when I'm in town - it was refreshing to stay somewhere that felt like it was taken care of by people who genuinely want their guests to feel welcome and happy.

Extremely clean! Comfortable beds, nice bathrooms, and very quiet and peaceful. Super convenient location too. Innkeepers can be reached quickly and easily. Continental breakfast was good!