Real Property Management Pittsburgh

I waited to publicize this review, but I can’t wait any longer. I have been in one of their properties for the last 6 weeks now and I am disappointed in the team. When we moved in, the unit was left unlocked and anyone off the street could enter the home. That was the first red flag. As we moved our stuff into the home, the AC was completely unusable and the temperature inside exceeded 85°. Now they did address this and fix this quickly, but we still moved into a home that was not ready. For the first 2 weeks living here, we had to deal with leftover trash and debris that was never cleaned up entirely, I had to fight the maintenance team to send someone out to collect full trash can, full bags of trash, and assorted contractor material. There is still trash and debris on the property that was never picked up, even after someone came out. After our gas was set up, we discovered that the washing machine and dryer were both broken and unable to be used. It took weeks for a new unit to be delivered and there was little to no communication from the property management team. Within that time, the basement flooded and we had to move our stuff we had stored down there. This issue was addressed within a 2 day period. Now we are dealing with a broken oven that I communicated 3+ weeks ago was broken and could not be used. I have not gotten any updates from the management team, even after having a tech come over and work on the unit. It has now been over a week since that visit and I don’t know if they are repairing or replacing my unit. I have sent multiple messages asking for an update, and only the appliance company has provided any update. From Day 1 this property was not move in ready, even though it had been vacant for months leading up to us moving in. I would strongly recommend if you are looking to rent from RPM, please find a unit that is already in working order and tread carefully. I feel like when a property is being listed for rentals, it should be move in ready and not be a dumpster fire for the new tenants to put out. RPM did not do their diligence when listing this property and dumped all the broken appliances and issues onto my wife and I. To RPM, please do better with your management of these properties. Yes the home is old and is going to have quirks to it, but I shouldn’t have to beg and plead with your team to get work done and completed. Things can and will break, that’s just the nature of property management, but when everything I have listed is broken at Day 1, that is disappointing and doesn’t paint you or your company in good light.

I’m extremely dissatisfied with Real Property Management Pittsburgh and how they’ve handled our rental experience. From day one, we were misled. During the apartment tour, their agent claimed the unit had an A/C system and even showed us a fake remote to convince us. After moving in, we discovered there is no A/C, no dishwasher, and no microwave — none of this was disclosed beforehand. Things only got worse. About 18 days after moving in, part of the ceiling in my roommate’s room collapsed due to rain. We reported it immediately, but they ignored it for 10 days. After 13 days, someone finally came but only did half of the repair, leaving the job incomplete. We also pay $55/month for insurance, but they’ve provided zero support and continue to ignore responsibilities. This company has shown zero accountability, poor communication, and complete neglect toward tenants. I strongly do not recommend Real Property Management Pittsburgh to anyone. Terrible experience from the start.

We worked with Logan and he was very helpful. He let us roam around the properties but was always there to answer questions. He even helped us find other properties that best suited our needs.