Safeway Pharmacy Dawson Road

Had I related this pharmacy 5 years ago I would give them total accolades. I’ve tried referring so many people to this pharmacy. I grew up in a family business and have never had an issue with a public service industry however yesterday my pharmacist and I had a public disagreement.I am most bothered by virtue of the fact that one of his senior members didn’t defend me. Honestly, I’ve been a client for over 30 years, never had opiates prescribed and am made to feel reprehensible…well, yes….it takes a lot for me to defend myself. Perhaps if the pharmacist didn’t lie about his approach and if he spoke with me in a reasonable manner we could have resolved things. Yes, yesterday I was angry particularly when he lied but the fact that a staff member would not explain where our argument stemmed from…I am so very loyal and hate it when staff comprise their integrity for a job…something I have never, ever done. I have bartended and I would ask people to leave in a far more professional manner than this new pharmacist asked of me. Once again, why his staff never defended my position…? I get now when Rolph left that his staff also left. Had the original staff been there I would have totally been defended.

The employees are always friendly and go out of their way to help clients. Recently, I called at 12pm to have a prescription delivered. By 4pm, I called back to ask if it was still coming and I was reassured that it was. It turns out that the delivery person said he/she was done for the day, so one of the regular pharmacy employees brought it to me herself. I am grateful that they went above and beyond to get my medication to me!

If I could rate this pharmacy 10 stars I would! All the staff are friendly, professional, compassionate and provide superior patient focused care and service. Well done and thank you! I highly recommend the pharmacy at Safeway on Dawson Road 🌟