SpaSpace Chicago

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chayda m

I booked an appointment here and had a really good experience! The staff were welcoming and made sure everything was well-prepared for me. They provided all the essentials you might need both before and after the appointment, which made the whole process very comfortable. After my massage, they even served me tea, which was such a thoughtful and relaxing touch. Overall, the atmosphere was calming, the service was professional, and I left feeling refreshed and cared for.

Franco Nayan

I called to book a couple’s massage for my girlfriend’s birthday and specifically requested two female massage therapists. Unfortunately, when we arrived for our appointment, we were assigned a male therapist. It made the experience uncomfortable and difficult to relax, which affected our ability to enjoy the rest of the services. It was also awkward in the moment, as we weren’t informed beforehand and were simply escorted to the room without any communication about the change. Although we told management how we felt and why, I actually left feeling more tense than when I arrived

Machalya Riggen

I had a wonderful experience here. Qdoba was phenomenal in the booking experience for a large party, even when there were some bumps along the way. Although people in the party we came with showed their butts and acted like fools bc of a cancellation policy for 2 no shows Adina still graced the bride with a gift after the same bride literally screamed at her. They showed calmness in a storm & they made it easier for me to keep calm & not be so embarrassed by my party who showed no gratefulness or gratitude for the experience they received.

Jazmyne Tidwell

My recent visit here unfortunately a disappointing experience.I found the staff to be unaccommodating. I had booked a specific package with certain requests in mind, but they seemed unwilling to make any adjustments or even listen to the concerns. This lack of flexibility made the entire process feel rushed and impersonal from the start, completely undermining the relaxing atmosphere one would expect from a spa. The services themselves were also not as advertised. The package chosen was marketed to include a number of premium products and techniques. However, the esthetician used generic products that were not what I had paid for. The service included mostly sitting and listening to “relaxing playlists” along with a pedicure chair covered with only heating elements. The promised benefits and luxurious experience were completely inaccurate. Overall, the spa's misleading service descriptions and inability to accommodate a bridal party left me feeling incredibly frustrated and that my money was not well spent. I hope the management takes this feedback seriously to improve their customer service and ensure that the services they offer are truly what is delivered.