Texas Gulf Coast Service Center

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Mary Lou Dodson

My Bosch dishwasher broke right before company was coming. I called Gulf Coast Services this morning, and by 1:30 my dishwasher was fixed . Alan was friendly, efficient and knowledgeable. All very appreciated. I will definitely use them in the future.

Val

A simple phone call and the technician was at my house in a few days. He was very polite, very knowledgeable and the repair was finished a timely manner. The prices are fair and I highly recommend this company.

Jeff Jackson

I won’t be using this place again. I had a problem with my 2 year old whirlpool refrigerator/freezer cooling and they came out and replaced the defrost terminator, basically a thermostat switch. The repairman had to take out the bottom freezer drawer to do that since it’s in the back and he was pretty rough getting the drawer out. The charge to replace that switch was $400. Then, a couple months later the freezer drawer would hardly come out. I suspect the repairman damaged it while yanking out the drawer but he said it was the rails that were bad and that they he has seen this in many bottom freezer units. I’m not sure that’s accurate. My wife and I both think he damaged it getting it out. Anyway, he wanted to charge us an additional $400 to replace the rails. We asked what the alternative was since we had already paid them over $400 to change a switch and he said we could try some silicone spray. Then he wrote us a bill for his visit and charged us another $95 to do nothing. Ridiculous and we will never use this place again. Now, my bottom drawer won’t come out much, I’ve spent about $500 on a 2 year old refrigeration. By the way, they recommended this refrigerator when we bought it 2 years ago.

Laura Olivas

SUCCESS!!!! I can bake again thanks to Travis Webster over at Gulf Coast! Travis was a breath of fresh air! He was on time, professional, and friendly; he even came out days earlier than promised and got our ovens back up and running. He accomplished in two short visits (one diagnostic and one repair), in less than 72 hours what his competition did not (could not). Thank you Travis and Texas Gulf Coast Service Center! Travis showed us that we mattered! A great experience all around!