The Shandon Group

The Shandon Group

Property management company 3.50(97 reviews) 2320 Devine St, Columbia, SC 29205, United States

Photos of The Shandon Group

The Shandon Group
The Shandon Group

The Shandon Group business numbers & email addresses

Email addresses

Not available.

Phone number
+18037796131

Location & directions

2320 Devine St, Columbia, SC 29205, United States

Service hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed

Customer experiences

Gamisha BrownGamisha Brown

Review: I lived at this property for 5 ½ years, and unfortunately, my experience with the leasing company — especially during the move-out process — was extremely disappointing. From the start, when I moved in, the lease clearly stated that the carpet had not been replaced and the walls hadn’t been repainted, so the unit already showed signs of wear. After being a long-term, reliable tenant, I expected a fair move-out process. Instead, it turned into a nightmare. The leasing office, and Emily in particular, made things unnecessarily difficult. They demanded access to my unit before my lease was up so they could take pictures to pre-lease it while I was still cleaning. This felt invasive and unprofessional. When it came time to return my security deposit, they refused to return a dime, blaming “damages” that were clearly normal wear and tear after 5 ½ years of occupancy — which any reasonable leasing company would acknowledge. On top of that, they tacked on outrageous fees clearly designed to withhold my deposit. Beware if you’re considering renting from this company. They are quick to take your money and impossible to work with when you move out. It’s a shame because long-term tenants deserve better.

Malaysia ButlerMalaysia Butler

First off, I would like to say thank you to everyone working at the Shandon Group Leasing office. The Shandon Group were very helpful and they worked hard in helping my family and I find a home. Not only did they do this, but they went out of their own way to assist my family and I with our needs. Thank you guys, and I pray your business continues to flourish. Have a blessed day!

Cassandra MarieCassandra Marie

the Shandon group is amazing ! Very sweet, polite Great customer service.. simply amazing souls ☺️.. they do anything they can help you. I’m so glad I have the opportunity to rent from them and I Refer all my family and friends !! The maintenance team is great as well. They’re just awesome. 👏🏾 BIGGG shout out to Ms Taylor for giving me a chance to rent from you guys You did your big one and push that through for me ! I’m so grateful and appreciative !!! 🥰 Another BIGGG shout out to Ms Emily for always helping me with whatever I need I just simply love you guys 😊 . BIGGG SHOUT OUT TO THE WHOLE SHANDON GROUP TEAM FOR MAKING BEAUTIFUL TOWN HOMES AND HOUSES !! I HAVEN’T HAD THIS MUCH PEACE/SLEEP AND COMFORTABILITY IN A VERY LONG TIME ! THE SHANDON GROUP ROCKS !!!

Karin MillsKarin Mills

UPDATE: The company did respond to the issues at hand and all was resolved to our satisfaction. It seems timely and direct communication was the underlying problem. ***This Shandon Property Management Group is terrible. Beware. We have been renting from them for one year and have never been able to get a phone call, text or email answered or returned. You can not speak to a live person and they do not respond to messages left. I would not rent from a leasing agent ever that is unavailable and will not address or confirm the questions or issues they have been notified of.

The Shandon Group is a property management company.

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