The Veterinary Hospital

Every single member of their team is absolutely committed to the health and welfare of your pet. My vet and the techs that have helped me and Genghis have always been incredibly courteous, knowledgeable, helpful, and supportive. When Genghis got loose is Portland, they called me before I even knew he had gotten out of the backyard.When I had questions about fence aggression, they had 3 resources for me before I even finished explaining what happened, when we need shots or a checkup Genghis is excited to go in and when I told them we were moving their entire staff came out to say goodbye to us. They are the best.

Had to take Cooper (Rottie) in for what I thought was a UTI on a Sunday 12-28-25. So thrilled they are open on the weekend and not considered an emergency. It's so awesome!! Dr Porter was gr8 and did some tests. Thank you to the sweet young lady tech, who helped me get a PP sample from Cooper. Not easy but she was quick and fantastic! Everyone at The Ark are so great with animals, you can tell the minute you walk into the place. I'm so happy I found this place and even though we have to drive 1.5 hours to get there, well worth it!! Thank you everyone at The Ark! In August 2025, Dr Sengl surgically removed a skin tag from Cooper's right elbow and don't know why, but his every day limping disappeared! He was diagnosed with a slight arthritis in his left shoulder from Emergency Clinic and has been limping right up until Surgery (skin tag) GONE!! Cooper doesn't limp anymore! So whatever that skin tag was, taking it off I guess was the key to no more limping!! THANK YOU DR SENGL!!! Such a great Vet clinic! and even better...Cooper has NO problem going in the front door. A very great experience going to the Ark!!!! Even though we waited it was definitely worth the wait! We are so very Happy with Dr. Sengl. She was most informative and we were really grateful for the explanation on the xray and the movement of Cooper's shoulder and arthritis!!! She was just awesome and we're very Happy to make The Ark; Cooper's Veterinry clinic!! We also can't say enough about the staff! PRIMO customer service!!! Abby was terrific and so GR8 with Cooper!!

This place is inefficient, rude, and all about the money. They repeatedly charged excess cost while providing subpar treatment. One example is when I was concerned about lumps on my dog. The vet was very firm with their belief that they can tell if lumps are bad by feel and I was pushing to get the lump actually tested. They simply told me they know what they are doing, but if I wanna have them tested, I can come back. I call and ask if I can come back for the testing and they refuse saying I need to pay for a new vet visit first. When I say it was approved by the vet, the response was “what, you just want us to go around poking random dogs in their lumps?”. when talking to a manager, the rude and condescending behavior continued. Then my dogs flea medicine stopped working and they refused to let me change medications, insisting that it works. I paid for nearly a year of flea medicine without it working while my dog had continuous itching and fleas. I was bringing her back in every few months cause I was so concerned, and every few months was more fees and more unnecessary testing. When I finally got fed up they were very rude and said I can take my business elsewhere. since I switched vets everything has been more efficient and all my bills have been lower. The new vet also pointed out things in my my dog’s blood work pointing to serious problems and that my dogs vision was failing. Two things that the Ark never mentioned to me once after years of the same tests. They are negligent and they overcharge and they are rude. I would avoid them at all costs.