UHS Hardware

Exceptional Customer Service at Home Depot Coconut Grove! The customer service at this Home Depot location is truly outstanding! Felicia was incredibly helpful, but what impressed me even more was that multiple team members greeted me and assisted in finding exactly what I needed. It’s rare to receive this level of attention at a Home Depot, and it made my shopping experience so much easier and more enjoyable. The store is well-organized, and checkout was quick and efficient. This will definitely be my go-to Home Depot in Coconut Grove. Highly recommend!

I was looking for Bed Risers (I recommend very happy how it lifted my bed) suppose to be in store/in stock I ran into a Latin female employee that was talking to another one she said Isle 16 could not find it I walk back to her she said then we don't have it never seen them the one talking to her said I'll show you started asking me about Air C. had no idea what I was talking about I even had a screen shot I was showing her so I said I'll go look for a male employee Iam sure they'll know. The first one I ran into was MIKE he went to isle 16 said they are suppose to be in this spot he look up to some close boxes and said let me get a ladder took box down and gave me a set. MIKE is very nice polite knowledgeable helpful and goes out of his way to help I give him 5 Stars. This Home Depot is my favorite 2999 SW 32 AVE.

I was buying paint in the paint department and talking to a very helpful man who was telling me exactly what I needed to do. In the middle of our conversation this rude woman who worked there demanded he help her out with something. He said he was in the middle of helping me, which is true, but she turns to me and says “excuse me how can I help you?” I was in the middle of a conversation with the man who already knew my exact situation and how to help me, and this rude woman butted in when she knew absolutely nothing about what I needed. I told her I was fine with the man helping me, but I could tell that this woman had been causing issues in the department, and she was extremely rude to me, and her coworkers around her. I suggest someone needs to check on the paint department and address this rude woman’s behavior.