Valencia Theater Seating

I have always enjoyed your store. You have lovely furniture and accents to go with.. I have been to your store numerous times throughout the years… but, today was a totally different day. I was returning a few things and in return you gave me a credit note..That was fine until I was shopping around to use the credit note and a tall woman (older) employee with dark hair who has been there for some years started following me everywhere and I mean everywhere. She didn’t try to help me she was just there watching me. I felt as though she thought I was stealing! It was an awful feeling…I wear a heart monitor which is bulky underneath my T-shirt ..perhaps that triggered suspicion.. Long story short I have a credit note of $47 which I will use…. But after that I will never step in your door again! Trust in your customers should be number one..

A bit disappointing. We saw an Accent Chest we liked, when we spoke to the store personnel, we were made aware that only the floor model was available, which seems strange as the store's website lists the piece as a new addition. The fact that the price was for the floor model was definitely not made clear on the display. When we asked "is there any discount for us taking the floor model" - the brusk answer was "No". The floor model was in reasonable shape, but there were a few scratches. Nevertheless we in turn are scratching this place off from where we'll do business.

I have been shopping at Interior Design House for the past 4 years. Today I had another great experience from Suzanne Bennett. She is always very pleasant, professional and helpful throughout my shopping experiences. Thank you Suzanne.