Wood Castle

Extremely Disappointing Stay – Not Safe, Not Worth the Price The room was much smaller than the standard size, yet the charges were higher compared to other hotels. We were three guests, and although an extra mattress was provided, the bed quality was terrible. The bedsheets were smelly as if they had not been changed, and the pillows were dirty with an unpleasant odor. The worst part was the behavior of the reception staff. We had another friend who initially planned to leave the hotel after a few hours and not stay overnight. However, his plans changed around 1:00 a.m., and he decided to stay. The receptionist became extremely irritating, repeatedly calling and disturbing us at night, demanding his ID and insisting on extra payment. Even after we provided the ID, they refused to give an extra mattress but still demanded ₹500 just for him to stay in the room. This constant disturbance made the entire night stressful. It is unacceptable to be charged extra without providing any additional facilities, and the repeated late-night calls showed a complete lack of professionalism and respect for guests’ comfort. Based on my experience, I strongly advise avoiding this hotel. It does not feel safe, the staff are unprofessional, and the service quality is far below the amount they charge.

Staff behavior is so rude, un professional. Charge extra money 500 if some visitors come for meet Room is so small not proper space Swich board not working in room Not provide water bottle Bathroom was unclean with water looking in sink strongly requesting for skip booking

It was very good hotel for stay in delhi Good location Karol bagh Hotel service is wonderful Staff was so cooperative I enjoyed my stay here Thanks hotel persona & team 💓