
Alchester Medical Group - Victoria House Surgery
Alchester Medical Group - Victoria House Surgery provides comprehensive healthcare services in Bicester. With a 'Good' CQC rating, our team offers online consultations and in-person appointments to cater to your medical needs. Conveniently located in Oxfordshire, we aim to provide quality care and support for all our patients.
» Alchester Medical Group - Victoria House Surgery Business Numbers & Email Addresses:
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» Services Alchester Medical Group - Victoria House Surgery Offer:
✎ Alchester Medical Group offers a range of healthcare services:
» Location & Direction:
Alchester Medical Group has multiple convenient locations in Bicester. Find directions to Victoria House Surgery for your healthcare needs.
4EL, 119 Buckingham Rd, Bicester OX26 3EU, United Kingdom» Service Hours:
✎ Below is the table of service hours for Alchester Medical Group - Victoria House Surgery to help you plan.
» Alchester Medical Group - Victoria House Surgery Overview:
Alchester Medical Group - Victoria House Surgery is located in Bicester, Oxfordshire, offering comprehensive medical services to the local community. With a CQC rating of 'Good,' we are dedicated to maintaining high standards of care through both online and face-to-face consultations. Visit us for a range of services including chronic disease management, vaccinations, and general health check-ups. Our team of experienced doctors and medical staff are committed to providing quality healthcare and support for all patients.
» Send Latters & Parcels to Alchester Medical Group - Victoria House Surgery:
To send letters and parcels to Alchester Medical Group - Victoria House Surgery, address your mail to our main location in Bicester, Oxfordshire. Make sure your parcel is clearly marked with 'Victoria House Surgery' to ensure it reaches the right department. Please use a reliable postal service for prompt delivery. The correct address ensures that your correspondence is handled efficiently and reaches us without delay.
» Business Highlights:
👉 CQC ‘Good’ rating
👉 Offers online consultations
👉 Convenient Bicester location
» Accepted Payment Methods:
✅ Cash
✅ Credit/Debit Cards
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» Customer Experiences:
Alchester Medical Group takes pride in providing quality healthcare to its patients. We value your feedback on our services to help us improve and ensure your satisfaction. Please share your experiences with us and other patients. Your insights help us maintain high service standards and meet patient needs more effectively.
I don't even know where to start. Getting an appointment on the same day is a challenge. I called at exactly 8 AM and was already 8th in line. I honestly don’t know how the older generation manages, as they may not be as quick with phone calls. My daughter fainted, and my appointment was a complete waste of time—no proper checks were done. I even had to make the referral myself because apparently, that’s not the doctor’s responsibility. My husband almost ended up on a drip in the hospital due to a severe throat infection. The GP practice turned him down three times, saying it wasn’t urgent. He lost so much weight and got to the point where he struggled to breathe. How bad does a condition have to get before they prescribe the appropriate medication? Over the past three years, this practice has gone downhill due to a complete lack of care. After my appointment yesterday with the new GP, I finally decided to leave the practice for good. Honestly, you’re better off calling 111—that’s the advice they’ll give you anyway, if you're lucky enough to even get an appointment.
Horrible experience. Was 7 minutes late to my appointment , tried phoning to at least let them know but was given the 101 different options to select and then couldn’t actually get through to an actual human being on the line. Got into the practice just to be turned away as all the staff had “left” and that I was more than 3 minutes late. I had an appointment booked for the removal of a contraception device that has been affecting my health a lot… but even when I was in tears the receptionist was so dismissive and rude and said that I had to rebook (baring in mind I had booked the rest of the week off work to recover!!!) The worst thing is the dr running the clinic who I was meant to see, rang me the next day and was confused as to why I was turned away as SHE WAS STILL THERE and I was the last pt of the day. 🤦🏼♀️
Terrible service. My wife was going through a mental health crisis and we were told by 111 to call her gp. We were 18th in the queue at 08:00 and when we got through we were told there was no more appointments for the day and to call 111. Even though mental health is meant to be a priority in the NHS, they practice just turned her away and had left us trying to find alternative routes. Really feel let down by their service and are now moving my wife to a new practice.
» FAQs about Alchester Medical Group - Victoria House Surgery:
✎ Find answers to common questions on the FAQ page of Alchester Medical Group - Victoria House Surgery.
What are the opening hours of Victoria House Surgery?
Victoria House Surgery is open Monday to Friday. Specific hours can be found on our website.
How can I make an appointment?
Appointments can be made by calling our main number or through our online booking system.
Do you offer walk-in services?
We encourage scheduled appointments, but walk-ins may be accommodated based on availability.
What should I do in case of an out-of-hours emergency?
For out-of-hours emergencies, contact 111 for medical assistance.
Do you provide home visits?
Home visits are offered to patients unable to travel to the surgery due to medical conditions.
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