Holiday Inn Express New Rochelle by IHG

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Anonymous

The check-in process was great and the hotel was in a great location close to the highway. The room was very dirty. The thermostat was falling out of the wall, the fridge wasn't clean, the tub was dirty, the fan on the ac made a noise everytime it stopped. Just wasn't a great experience. I understand it is a cheaper cost hotel but not sure why it was so dirty.

Heidi Halberg

Let’s call this a work in progress. The room was clean. However, the bathroom was patched but not repainted and they look liked the recaulked the bathtub badly. Furniture had holes in it and the carpet was stained. Once these issues are resolved, not an awful place to stay.

Anonymous

Sunday night in room 135 It was a clean spacious room with a king bed. Bathroom also was spacious. Microwave and a mid-size fridge. Large desk space, full size mirror/door to closet with iron and board. Breakfast area was spacious. Selection included eggs, potatoes, sausage, waffle, toast, cereals, yogurt, juice, milk Price was very good for the amenities we received. Minor problems - Safe in closet didn't work. I forgot to notify staff. Pool water was colder than I expected.

Anonymous

While the staff was exceptionally helpful I feel the rooms could use some major tlc .Neither of the drains in the bathroom had stoppers,but thanks to the front desk staff they were able to proved a stopper for us. Also the closet door/mirror did not stay closed due to missing hardware.On the positive side the beds were very comfortable and the breakfast had a nice selection